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Second Nature

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438 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
#1 in 3 categories
Grid® leader
Serving customers since
2018
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Second Nature AI

438 reviews

Second Nature AI let's you scale up your sales coaching. The SaaS solution provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. It’s time to get systematic about sales coaching, and now you can. Second Nature's AI-driven sales coaching software reminds reps about points they didn’t cover, challenges them with hardball questions, and gives them feedback in real time, so they can improve on their own. And managers get real-time visibility into each team member’s performance, without having to review hours of pre-recorded sales conversations. As a result managers can tailor subsequent coaching programs to the reps strengths and weaknesses. Second Nature allows you to coach, train and certify sales teams quickly and easily. Use Second Nature to: *Onboard new reps - accelerate onboarding to get to revenue faster *Roll out new products, messages - ramp up knowledge quickly for new products, new target markets, new strategies *Ensure consistency across teams - all of your sales reps, engineers, marketing, product, account execs, etc. will be singing the same song *Enable continuous improvement - hone each rep’s strengths and polish weaknesses, adding new techniques to each one’s repertoire Who uses Second Nature? *Sales Reps use it to practice sales conversations in a safe, private environment, get real time feedback and hints from the sales simulator and see how top reps do it. *Sales Managers use it to turn all their reps into top performers quickly and track their progress over time, without spending hours reviewing session recordings and coaching 1-on-1 *Product marketing / Sales enablement use it to create consistency, standardization and track improvement, and to roll out new offerings and messages faster.

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Star Rating

388
41
6
0
3

Second Nature Reviews

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Profile Name
Star Rating
388
41
6
0
3
Jonathan  W.
JW
Jonathan W.
08/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Gives each product line its own playbook library

We sell across several regions, and one governed content set covering all of them was the requirement. The analysis grades what a rep said about the product, not how polished they sounded. We push one approved sales playbook to thousands of reps without a per-office rollout. A product launch arrives with its pitch scenarios already attached. It handled our headcount without the performance problems I expected at this scale.
Paul  B.
PB
Paul B.
08/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Lets SDR and AE ramp run through one program

The breakdown shows me who knows the product cold and who is improvising. I had scenarios live within hours of getting access, no long setup. The consistency it forced across sessions is the change my managers noticed first. The objective readiness read replaced a manager's gut feel. Reps stop treating practice as busywork once it sounds like their real deals.
Mark  W.
MW
Mark W.
08/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Makes drills feel like real buyer calls

The reporting pulled three separate trackers into one view I check every Monday. Practice that mirrors real deals keeps reps from dismissing it as a checkbox. The thirty-plus language support keeps our regional reps on one standard. I can tailor coaching to each rep from what the analysis flags. A new product launch comes with practice scenarios attached.

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HQ Location:
New York, NY

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What is Second Nature?

Second Nature is the #1 AI role play training solution for business. We help organizations improve training outcomes, coaching performance at scale, and skill development by using our AI-driven role plays and real-time feedback.

Details

Year Founded
2018
Website
secondnature.ai