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Second Nature

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367 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2018
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Second Nature AI

367 reviews

Second Nature AI let's you scale up your sales coaching. The SaaS solution provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. It’s time to get systematic about sales coaching, and now you can. Second Nature's AI-driven sales coaching software reminds reps about points they didn’t cover, challenges them with hardball questions, and gives them feedback in real time, so they can improve on their own. And managers get real-time visibility into each team member’s performance, without having to review hours of pre-recorded sales conversations. As a result managers can tailor subsequent coaching programs to the reps strengths and weaknesses. Second Nature allows you to coach, train and certify sales teams quickly and easily. Use Second Nature to: *Onboard new reps - accelerate onboarding to get to revenue faster *Roll out new products, messages - ramp up knowledge quickly for new products, new target markets, new strategies *Ensure consistency across teams - all of your sales reps, engineers, marketing, product, account execs, etc. will be singing the same song *Enable continuous improvement - hone each rep’s strengths and polish weaknesses, adding new techniques to each one’s repertoire Who uses Second Nature? *Sales Reps use it to practice sales conversations in a safe, private environment, get real time feedback and hints from the sales simulator and see how top reps do it. *Sales Managers use it to turn all their reps into top performers quickly and track their progress over time, without spending hours reviewing session recordings and coaching 1-on-1 *Product marketing / Sales enablement use it to create consistency, standardization and track improvement, and to roll out new offerings and messages faster.

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Second Nature Reviews

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Star Rating
317
41
6
0
3
Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
07/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Reads what reps actually claim about the product

Being able to push pitch updates to thousands of reps without having to do a manual, office-by-office rollout was the big win for us. I also appreciate that the roadmap actually responds to enterprise requests with clear timelines, rather than vague promises.
GB
Gail B.
07/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Keeps the global pitch from drifting region to region

New reps are reaching quota readiness faster than they did under our old instructor-led ramp. The platform has handled our headcount without the performance issues I expected at this scale. Ramp-up is also more consistent across regions because every rep trains on the same scenarios. Pitch coaching now reaches every region at the same time, instead of slowly rolling out office by office.
KW
Keith W.
07/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Keeps every trainer teaching the same playbook

The data surfaces patterns across a cohort that I can genuinely build sales coaching around. The analysis also flags product-claim accuracy, which is exactly where reps tend to slip. As a manager, I can pick up a template and tailor it to my segment without starting from scratch. I can also use the data to prove readiness before a cohort ever touches live accounts.

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HQ Location:
New York, NY

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What is Second Nature?

Second Nature is the #1 AI role play training solution for business. We help organizations improve training outcomes, coaching performance at scale, and skill development by using our AI-driven role plays and real-time feedback.

Details

Year Founded
2018
Website
secondnature.ai