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Second Nature

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372 reviews
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Average star rating
4.6
Serving customers since
2018
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Second Nature AI

372 reviews

Second Nature AI let's you scale up your sales coaching. The SaaS solution provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. It’s time to get systematic about sales coaching, and now you can. Second Nature's AI-driven sales coaching software reminds reps about points they didn’t cover, challenges them with hardball questions, and gives them feedback in real time, so they can improve on their own. And managers get real-time visibility into each team member’s performance, without having to review hours of pre-recorded sales conversations. As a result managers can tailor subsequent coaching programs to the reps strengths and weaknesses. Second Nature allows you to coach, train and certify sales teams quickly and easily. Use Second Nature to: *Onboard new reps - accelerate onboarding to get to revenue faster *Roll out new products, messages - ramp up knowledge quickly for new products, new target markets, new strategies *Ensure consistency across teams - all of your sales reps, engineers, marketing, product, account execs, etc. will be singing the same song *Enable continuous improvement - hone each rep’s strengths and polish weaknesses, adding new techniques to each one’s repertoire Who uses Second Nature? *Sales Reps use it to practice sales conversations in a safe, private environment, get real time feedback and hints from the sales simulator and see how top reps do it. *Sales Managers use it to turn all their reps into top performers quickly and track their progress over time, without spending hours reviewing session recordings and coaching 1-on-1 *Product marketing / Sales enablement use it to create consistency, standardization and track improvement, and to roll out new offerings and messages faster.

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Second Nature Reviews

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322
41
6
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3
FB
Flora B.
07/12/2026
Validated Reviewer
Review source: Organic

Governs every regional library from one console

The post-call analysis focuses on what reps actually said about the product, which is the kind of feedback that truly moves the numbers. Compliance feels straightforward, because every scenario ties back to approved messaging. Coverage in 30+ languages lets us keep one consistent ramp standard across markets. Pitch coaching also reaches every region at once, rather than trickling out office by office.
MS
Michael S.
07/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Makes low-performer improvement visible within a month

Having practice and call analytics in one place is what ultimately justified the switch for me. Onboarding a larger cohort no longer means I have to double my mock-call sessions. New AEs now reach a contributing level in weeks rather than a couple of months, and I’ve already seen the impact on the team: two of my weakest reps moved up into the middle of the pack within a month.
JV
Jonathan V.
07/08/2026
Validated Reviewer
Verified Current User
Review source: Organic

Lets owning teams update their own line

The per-product-line scenario libraries let each sales team own its own playbook without stepping on anyone else’s work. Granular permissions also make it easy for each region to see only what it should. I’ve found the roadmap responsive to enterprise asks, with real timelines instead of vague promises. As a result, new reps become quota-ready faster than they did with the old instructor-led approach.

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HQ Location:
New York, NY

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What is Second Nature?

Second Nature is the #1 AI role play training solution for business. We help organizations improve training outcomes, coaching performance at scale, and skill development by using our AI-driven role plays and real-time feedback.

Details

Year Founded
2018
Website
secondnature.ai