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Rootly

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152 reviews
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Average star rating
4.8
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Rootly Reviews

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Deborah H.
DH
Deborah H.
09/25/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Slack-Native Incident Management That Speeds Coordination

Slack-native incident management: Instead of forcing teams into a separate tool, Rootly operates inside Slack—where incidents actually unfold. That reduces context switching and speeds up coordination.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
09/25/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Streamlined Oncall!

Rootly has made our incident response process much more organized and consistent. It gives the team a clear workflow to follow during high-pressure situations, helps keep communication in one place, and reduces the manual coordination that can slow down a response. What I appreciate most is how naturally it fits into our day-to-day engineering workflow. Rootly makes it easier for responders and stakeholders to stay aligned, while also capturing the information we need for follow-up and continuous improvement.
JW
Jordan W.
09/14/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Instant Role Assignments Boost Team Clarity

I really like how Rootly automatically assigns roles like incident commander and communication lead. This makes it clear who is responsible for what right away. I also appreciate the clear incident ownership it provides, and the initial setup was quick.

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HQ Location:
San Francisco, US

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@rootlyhq

A purpose-built incident management platform.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.

Details

Website
www.rootly.com