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Rootly

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152 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since

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136
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Rootly Reviews

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Profile Name
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136
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CD
christopher d.
08/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Unified End-to-End Incident Response with Exceptionally Responsive Support

Rootly’s On-call and Incident Response platform helped us consolidate several disparate platforms into one unified solution. Previously, we had to stitch an incident’s lifecycle across separate tools—one for alerting and paging, another for coordinating the response, and others for status updates and retrospectives. Now we can run that entire path end to end in a single, modern system. Beyond the product itself, Rootly’s support has been exceptionally responsive. When we need help, we get quick, knowledgeable answers, which made rolling out features like Advanced Alert Routing feel much lower-risk.
BT
Brooke T.
08/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Incident Management with Quick Setup

I use Rootly to automate war room creation, which really helps streamline processes. I like how it creates dedicated Slack or Microsoft Teams channels to keep incident-related communication organized in one place. One aspect I like most is the fast responder mobilization, which greatly improves efficiency. The setup was quick, simplifying the onboarding process.
Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
08/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Outstanding Support with Consistent, Real-People Check-Ins

the support - consistent meetings with real people

About

Contact

HQ Location:
San Francisco, US

Social

@rootlyhq

A purpose-built incident management platform.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.

Details

Website
www.rootly.com