Rootly

Show rating breakdown
208 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since

Profile Name

Star Rating

184
23
1
0
0

Rootly Reviews

Review Filters
Profile Name
Star Rating
184
23
1
0
0
Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
11/06/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Organized, Efficient Incident Management with Seamless Slack Integration

It makes incident management more organised and efficient. The UI is simple and clean and takes little time to learn. Integrates seamlessly with slack and helps with faster collaboration and better visibility during incidents. It is a very reliable tool to alert the teams during incidents.
Verified User
A
Senior Manager Systems Engineering
Mid-Market (51-1000 emp.)
Originally submitted 11/5/2026
5/5

Rootly excels in incident management with its user-friendly interface and effective automation features, making it a valuable tool for teams. The reviewer expresses complete satisfaction with the software, noting no issues at this time.

View Full Review
Summarized using AI
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
11/06/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Rootly Streamlines Incident Management with an Intuitive UI and Powerful Automation

Rootly has been a strong platform for streamlining incident management and improving operational visibility. Its intuitive UI makes it easy to monitor, manage, and track incidents, and its integrations help centralize workflows while reducing manual effort. The automation features, incident timelines, and structured workflows make coordination and communication during incidents noticeably more efficient. Performance has been reliable, and the platform strikes a good balance between functionality and ease of use. Capabilities like incident tracking, severity classification, notifications, and reporting provide real value for NOC and DevOps teams. The AI capabilities also show potential to further improve incident workflows and cut down on repetitive tasks. Overall, Rootly is a valuable solution for teams aiming to strengthen their incident management processes. With a comprehensive feature set, solid integration options, and a relatively smooth onboarding experience, it delivers meaningful value and helps teams operate more efficiently.

About

Contact

HQ Location:
San Francisco, US

Social

A purpose-built incident management platform.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. Itโ€™s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvementโ€”trusted by thousands of companies like NVIDIA, Replit, Mistral AI, DoorDash, Brex, Canva, Clay, Tripadvisor, and Superhuman.

Details

Website
www.rootly.com