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Rootly

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74 reviews
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Average star rating
4.8
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Rootly Reviews

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Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
02/12/2024
Validated Reviewer
Verified Current User
Review source: Organic

I would choose Rootly for the people alone

Rootly stood out as having the most number of integrations that are actually useful. It is simple, easy to use, yet highly customizable to your organization. We use it everytime there is an active incident - in fact, we have made Rootly the starting point of our organization's incident response process. The turn around time in fixing bugs are usually low (sometimes to the tune of hours instead of days). Not to mention, their customer facing team are all friendly, easy going, and highly responsive. I would pick Rootly for their people alone.
Colin F.
CF
Colin F.
System and process thinker; leader of people.
12/19/2023
Validated Reviewer
Verified Current User
Review source: Organic

Excellent start, and rapidly maturing product

Rootly is an amazing beginning, and is getting better quickly. Each week they release updates, improvements and features that expand their capabilities, and it gets easier and easier to use. Initial implementation takes some work, but their team is there to help. The support they provide is excellent, and the troubleshooting is mostly fast, direct and responsive. I use the product for several hours a day, and have quickly become familiar with the feature set. It's made conversations about our incident system more powerful, provided data where it was needed most, and allows us the insight necessary to improve our processes.
Cory A.
CA
Cory A.
08/06/2023
Validated Reviewer
Verified Current User
Review source: Organic

Rootly makes running incidents in Slack so easy

Rootly makes running incidents in slack easy so you can concentrate on fixing the incident. Rootly has been a critical help and responsive in helping to create and manage incidents through slack.

About

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HQ Location:
San Francisco, US

Social

@rootlyhq

A purpose-built incident management platform.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.

Details

Website
www.rootly.com