Rootly
74 reviews
- 1 profiles
- 2 categories
Average star rating
4.8
Serving customers since
Rootly Reviews
MG
Michel G.
Staff Software Engineer @ GlossGeniusConvenient tool for incident management in slack with great features
A few things I like so far:
- Easy to use with a great slack interface
- Has an API which allows me to use Rootly's data when I eventually want to work with this data programatically
- Although we don't use this feature, there's the ability to incorporate with JIRA which makes issue tracking for action items easier
- Anytime I've found a bug I can work with rootly's support team to get the issue resolved quickly
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DS
Darshan S.
Product with amazing capabilities and wondering TAT for anything
Rootly Team frequently checks in and provides required support at every stage, this enhances our experience positively. Communication is easy via the Slack support channel.
Product Workflows - Workflows are made easy for everyone to easily understand, providing great UX.
Feature requests shared are taken seriously and they ensure they meet the expectations. Collaboration with the team is great. The best part is - Direct support from the founders when necessary.
We were handling everything manually earlier, once we onboarded with Rootly, our team saved at least 2 hours a day. There is not even one day without using Rootly. Integration with multiple tools is simplified, especially JIRA.
Given these points, adapting to Rootly was made easy, and moving to another similar tool was made unthinkable.
EC
Verified User in Computer & Network Security
I would choose Rootly for the people alone
Rootly stood out as having the most number of integrations that are actually useful. It is simple, easy to use, yet highly customizable to your organization. We use it everytime there is an active incident - in fact, we have made Rootly the starting point of our organization's incident response process.
The turn around time in fixing bugs are usually low (sometimes to the tune of hours instead of days). Not to mention, their customer facing team are all friendly, easy going, and highly responsive. I would pick Rootly for their people alone.
About
A purpose-built incident management platform.
Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.
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Website
www.rootly.com