Rootly
93 reviews
- 1 profiles
- 2 categories
Average star rating
4.8
Serving customers since
Rootly Reviews
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Alex M.
Entrepreneur, Lockheed Martin IT Systems EngineerFlexible, Scalable Incident Workflows with Phenomenal Support
Rootly is extremely flexible when it comes to designing incident response workflows. For a startup like ours, it’s critical to have a single tool that can grow with us and adapt as our operations scale, instead of forcing us to rethink our process or switch systems as our needs evolve. The user interface is clean, modern, and easy to use, and the support experience has been phenomenal from the very beginning. Most importantly, Rootly treats me the same way they would a Fortune 500. As a startup, we often struggle when purchasing software because customer success and support can feel tied to how much money you spend. That hasn’t been the case with Rootly, and it’s been clear since Day 1.
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Verified User
Vital for Incident Management, Stellar Support
I use Rootly for incident management, and I really appreciate how it enables a seamless Slack-based incident management process through its custom workflows and actions. Rootly is an all-in-one incident management product that not only helps with scheduling but also running planned maintenance windows, which I find very valuable. I believe the IM process shouldn't burden the incident responder, and Rootly achieves that. One of the main differentiators of Rootly is its team; they are always available for help and made the migration easy by providing comprehensive training sessions. I also like their powerful workflow engine and capabilities. The product offers a comprehensive package and delivers a more reliable, seamless experience. Plus, the great value for the price is a bonus. The initial setup can be time-consuming, but thanks to the Rootly team’s significant assistance, it was made easy.
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Modi M.
Streamlined Issue Logging with Clean, Fast Functionality
I like Rootly for its clean and fast functionality. It's not difficult to navigate, which makes interactions smoother and more efficient. The speed of Rootly makes my work more productive. I appreciate how Rootly creates a separate space and Slack channel for interacting on a single issue with multiple stakeholders from cross-functional teams.
About
A purpose-built incident management platform.
Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.
Details
Website
www.rootly.com