Rootly

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208 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since

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Star Rating

184
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Rootly Reviews

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Profile Name
Star Rating
184
23
1
0
0
Verified User
U
Senior Data Engineer
Enterprise (> 1000 emp.)
4.5/5

The software offers a user-friendly interface and smooth cross-device functionality, making it particularly effective for engineering teams. It provides excellent ROI and simplifies the onboarding of new services and alerts.

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Verified User
G
Verified User
Mid-Market (51-1000 emp.)
11/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy On-Call Management, with Room for a Simpler UI

I like Rootly’s easy setup—we were up and running in two weeks. Its flexible on-call schedules and escalation rules solved our issue with routing things to the correct team. I also like the easy status page setup, which makes incident communications easy, the features for managing on-call and setting escalation policies, and the AI incident summaries and RCA. The On-call Management UI is great for managing schedules and teams.
Verified User
A
Director of Infrastructure
Mid-Market (51-1000 emp.)
4.5/5

The software offers excellent support and a user-friendly interface, along with effective integrations and AI features that enhance its functionality. Users have found the AI for retro reports particularly beneficial, significantly reducing the workload for engineers.

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About

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HQ Location:
San Francisco, US

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A purpose-built incident management platform.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like NVIDIA, Replit, Mistral AI, DoorDash, Brex, Canva, Clay, Tripadvisor, and Superhuman.

Details

Website
www.rootly.com