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RingCentral

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3,199 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2093
758
181
67
98
AN
Ale N.
Systems Engineer at Farmaesthetics
08/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Impressive, Reliable Omnichannel Platform with Powerful IVR and AI Features

RingCentral Contact Center is impressive and reliable in unifying emails, voice, chat and more, all operating in a single platform. The software has remarkable IVR capabilities, AI powered features for agents support and intelligent based routing. The dashboard for RingCentral offers both historical and real time information concerning the performance of agents and the satisfaction that clients get. The app allows us to have a continuous work optimization., and this helps us to have valuable improvements. The integration that RingCentral supports brings all the customer information to our access
PN
Patrick N.
Systems Developer at Verve Media
08/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Modern, AI-Powered Contact Center with Seamless Management and CRM Integration

We get modern and brilliant cloud based customer contact solution from RingCX, with seamless management efforts. I acknowledge the robust AI powered assistance, omni channel capabilities and intelligent based routing support. The dashboard for RingCX gives us reliable and efficient visibility, informing us about the performance of our agents and the queue performance. RingCX helps in quality management and call recording, and this streamlines the coaching process. We have successful CRM integration and this makes our agents to have an effective work environment
Fritzie N.
FN
Fritzie N.
Experienced Support Virtual Analyst | Real Estate Operations & Property Management Efficiency
08/01/2026
Validated Reviewer
Review source: Organic

Reliable and Easy-to-Use Video Collaboration Tool

I use RingCentral Video for virtual meetings, team meetings, client and vendor calls, screen sharing, and remote collaboration. It's very easy to use, reliable, and provides high quality audio and video. It makes virtual meetings, screen sharing, and team collaboration very simple, helping us stay productive and connected regardless of location. I also like how stable the platform is, how easy it is to schedule and join meetings, and its integration into our daily workflow. It helps us communicate efficiently, collaborate in real time, and stay aligned, making everything faster so we can stay productive. The video meetings, screen sharing, and chat features make it easy to collaborate, review documents, discuss projects, and communicate efficiently without needing to meet in person.

About

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HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG