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RingCentral

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3,196 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

Review Filters
Profile Name
Star Rating
2094
758
181
67
98
VW
Venise W.
08/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

User-Friendly RingCentral with Helpful Support and Great AI Transcriptions

Ring Central is really user-friendly and easy to navigate. Whenever I’ve contacted customer support, they’ve been very helpful and responsive when it comes to troubleshooting any issues. I also like the AI feature that transcribes calls and voicemails, which makes it easier to review messages later.
DM
Diana M.
ICT Director CAA CAF Uimec S.r.l.
08/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Versatile Omnichannel Contact Center with Strong CRM Integration

RingCX is a versatile platform that brings contact center operations and customer interaction together, for efficient service delivery. The software has features that manage customer routing, both inbound and outbound calls, monitors agents workability, and constantly track customer engagement. I like the Omni channel nature of RingCX, where it helps agents to interact with clients in different channels and this happens in a unified manner. The program demonstrates flexibility, ensuring that remote and distributed teams are easily connected. There is brilliant integration from RingCX, mostly with CRM solutions and this makes customer details more accessible.
Areeba A.
AA
Areeba A.
Data Analyst at IBM
08/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Efficient Call Management with Room for Improvement

I use RingCX to handle customer calls and support conversations. It makes it easier to keep everything organized and respond to customers quickly. I like how easy RingCX is to use. It keeps calls organized, works reliably, and helps me respond to customers more efficiently. The setup was simple and straightforward. I was able to get started without much effort.

About

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HQ Location:
Belmont, CA

Social

@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG