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RingCentral

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3,196 reviews
  • 6 profiles
  • 32 categories
Average star rating
4.3
#1 in 8 categories
Grid® leader
Serving customers since
1999
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RingCentral Reviews

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Profile Name
Star Rating
2094
758
181
67
98
Ayan K.
AK
Ayan K.
Graphic Designer | AI-Driven Visual Creator | Branding & Identity Specialist | MidJourney • Canva • Firefly • ChatGPT
08/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

RingCX Makes Customer Calls Easy and Organized

i like how easy ringcx is to use. the interface is clean, and it makes handling customer calls and conversations much more organized.
Akshada S.
AS
Akshada S.
Business Development Executive at VIBS Infosol
08/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly Omnichannel Platform With Strong Analytics

The best thing that i like is its ability to bring together multiple customer engagement channels into a single easy to manage platform. The unified interface for voice, chat, and digital interactions helps teams improve productivity and deliver a more consistent customer experience. The platform is user-friendly, scalable, and provides useful analytics and reporting capabilities that helps managers monitor performance and make data driven decisions.
Cyprian A.
CA
Cyprian A.
Senior Applied AI Engineer | I help teams ship AI with confidence. | Helping Engineering & Ops Leaders stabilize, integrate, and scale enterprise AI workflows.
08/04/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Contact Center Platform with Strong Omnichannel Routing

What I like most about RingCX is that it brings the core contact center building blocks into a single platform, instead of forcing me to stitch together separate tools. From an implementation standpoint, the strongest part of the offering is the combination of Omnichannel routing, ADC, IVR, skills-based routing, and qcallback. I especially appreciate the value that comes from the routing capabilities and channel coverage, since those are usually the areas where contact center projects become operationally messy.

About

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG