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Natterbox Limited

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140 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010
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Natterbox Limited Reviews

Review Filters
Profile Name
Star Rating
102
29
4
2
3
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
07/19/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Smooth Salesforce Integration That Boosts Calling Efficiency

What I like best about Natterbox is how easy it is to use with Salesforce. It makes handling calls much simpler, keeps everything up to date automatically, and saves us from jumping between different systems all day.
Verified User in Music
CM
Verified User in Music
07/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Excellent Customer Service, Helpful Knowledge Base, and Insightful Call Reporting

Natterbox offers great customer service. The account managers and system support go above an beyond to support their customers. I also love their knowledge base page which i can access to self serve any questions or help i might need. Natterbox offers great reports and insights into the calls and offers an easy to use call routine policy builder.
LD
Lynne D.
07/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Very user friendly and great support team with fast clear responses

I love the innovative wallboards and AI assist reporting which ensure our staffs quality of service and performance

About

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HQ Location:
London, England

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@Natterbox

What is Natterbox Limited?

Natterbox is an AI Powered contact center solution that's embedded and managed inside Salesforce. We help Salesforce-first companies to personalize their conversation journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer.

Details

Year Founded
2010