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Natterbox Limited

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135 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010
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Natterbox Limited Reviews

Review Filters
Profile Name
Star Rating
97
29
4
2
3
James H.
JH
James H.
Business System Analyst at RetireAustralia
12/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Exceptional Service and Support

Our team has been working with Natterbox for several years. It is a simple to use product that has easy to integrate with our changing needs. We have recently upgraded to the SMS product, and it has been a breeze to use. The whole team are pleasure to work with. As a Salesforce Admin it is great to be able to ask questions from the support team for technical advice and no issue is too big or too small. When rolling out updates the team are always there to answer questions and help with integration.
Evert Jan W.
EW
Evert Jan W.
Manager Klantenservice Hiltermann Lease / AI Customer Contact Solutions / Strategisch leider in Klantcontact en Teamontwikkeling
12/05/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Natterbox's Innovative Features helped us to make next steps on our growth

By introducing Natterbox within our company we get much more data and they thinking about introducing new features to make it easier
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
12/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

Lots to discover, but very helpful team

Natterbox helps our teams document, record, and maintain up-to-date records of contact with our customers within Salesforce. Also, it helps to route calls to the appropriate teams. Our contacts Tony Shaw and Nathan in Support have been so helpful!

About

Contact

HQ Location:
London, England

Social

@Natterbox

What is Natterbox Limited?

Natterbox is an AI Powered contact center solution that's embedded and managed inside Salesforce. We help Salesforce-first companies to personalize their conversation journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer.

Details

Year Founded
2010