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Natterbox Limited

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135 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010
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Natterbox Limited Reviews

Review Filters
Profile Name
Star Rating
97
29
4
2
3
Anna B.
AB
Anna B.
02/03/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great telephony solution for reliable and efficient operations

I strongly recommend Natterbox, which we have used for the past two years. The reliability of this system is exceptional; we’ve encountered zero outages, allowing us to maintain seamless communication. Its user-friendly interface makes it easy for our managers to navigate, boosting productivity. The adaptability of Natterbox has been invaluable, as we adjust to our complex operational needs. The onboarding process went smoothly and in a timely manner, and the project team has been supportive and flexible. Additionally, the customer success team has been fantastic—responsive and knowledgeable, ensuring we maximize the system's benefits.
Verified User in Financial Services
UF
Verified User in Financial Services
10/22/2024
Validated Reviewer
Review source: Organic

Workplace Phone

Shows the availablility of other colleagues
Verified User in Financial Services
UF
Verified User in Financial Services
10/22/2024
Validated Reviewer
Review source: Organic

Some good features

Ability to use flightdeck to view others status. Live update on phone feature to show other's status is also helpful. Lots of measurable metrics.

About

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HQ Location:
London, England

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@Natterbox

What is Natterbox Limited?

Natterbox is an AI Powered contact center solution that's embedded and managed inside Salesforce. We help Salesforce-first companies to personalize their conversation journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer.

Details

Year Founded
2010