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LivePerson

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391 reviews
  • 8 profiles
  • 23 categories
Average star rating
4.3
Serving customers since
1995
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LivePerson

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Profile Name

Star Rating

270
86
22
5
8

LivePerson Reviews

Review Filters
Profile Name
Star Rating
270
86
22
5
8
Verified User in Music
UM
Verified User in Music
08/08/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

The most effective tool I have utilized.

The most beneficial aspect of LivePerson is the availability of canned responses and templates from the Knowledge Base.
Verified User in Financial Services
GF
Verified User in Financial Services
08/08/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Pretty smooth

Way better than calling. quick replies, easy to use.
intuitioncheckin E.
IE
intuitioncheckin E.
Raisin the vibration of nations one pet one person at a time
08/07/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Provide on the spot customer service 24/7 professionally personalized with convenience

What I value most about LivePerson is its ability to support trauma-informed, human-centered communication at scale. The platform’s conversational AI allows for responsive engagement across multiple digital channels—SMS, web chat, and social platforms—while preserving the dignity and emotional nuance of each interaction. This is especially important in healing-centered environments, where automation must never compromise empathy. LivePerson’s real-time analytics and sentiment tracking offer valuable insights into emotional tone and engagement patterns, helping teams respond with greater attunement and care. Its secure infrastructure and flexible integrations also make it a strong fit for multi-entity organizations like ours, where protecting client data and maintaining operational sovereignty are non-negotiable. By blending intelligent automation with ethical design, LivePerson empowers mission-driven organizations to extend their reach without diluting their values—a rare and vital balance in today’s digital landscape.

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN