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LivePerson

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391 reviews
  • 8 profiles
  • 23 categories
Average star rating
4.3
Serving customers since
1995
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Profile Name

Star Rating

270
86
22
5
8

LivePerson Reviews

Review Filters
Profile Name
Star Rating
270
86
22
5
8
PT
Precious T.
Systems Developer at Farmsby Limited
09/15/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

LivePerson; Impressive AI Driven Solution for Conversations Handling

LivePerson has a brilliant chatbot that has excellent conversational AI support for customer service All conversations are conducted in a centralized way where web chat, SMS, WhatsApp among other platforms are well handled LivePerson has personalized all interactions, to make suitable contacts for easy live bots
Verified User in Computer Software
UC
Verified User in Computer Software
08/28/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

My Review on LivePerson: Amazing tool for Customer support with AI and Live Chat

It is a great experience to working with LivePerson. The thing which i liked about it is that how perfectly it is blending human interaction with AI in order to create a great and seamless customer experience. LivePerson helping business to engage customer in real time. It's AI feature are great because it's not only responding to the basic problems and queries but also solving the complex one as well. It's a great platform with the human touch and automation which making it customer support both efficient and personal.
Verified User in Design
GD
Verified User in Design
08/25/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

live person is a global technology that dovelop conversational commerce and ai software

live person conversational ai connects channels ,systems and data to deliver ai power coustomer and agent experince it also connect coustomer on whatsapp , insta, sms, web chat, google business mesanger, web chat ets in one dashboard .It is very easy and useful for Ai and human hybrid support . there are a lot of numbers of features are available to use and make real time conversation monitoring easy . It is easily Integrate with CRM and Payment system . i use Live person very frequently .The customer support tracks conversation history, sentiments analysis and intent detection to betterr understand customer needs . its is easy to implementation with business.

About

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HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN