Level AI
219 reviews
- 1 profiles
- 10 categories
Average star rating
4.6
Serving customers since
2018
All Products & Services
Level AI Reviews
AR
Verified User in Retail
Easy Implementation and Great Value for Contact Centers
Level AI has proven to be a valuable partner for our contact center representatives. The reporting features and implementation process were straightforward, and we continue to receive excellent value from using the platform.
EJ
Elissa J.
Empowers QA with Constant Innovations
I use Level AI for quality assurance and grading agents. I appreciate that it allows me to see a multitude of calls and problem areas. I like the ease of use and how it's constantly updating. It's constantly developing new ways to grade, which makes it valuable in terms of the feedback I can provide to my agents.
AF
Verified User in Financial Services
Easy to Set Up and Making QA Meaningful for Our Team
It has made QA meaningful for my team. It was easy to setup and use and we're excited to use it to improve the quality of our interactions.
About
What is Level AI?
Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.
Details
Year Founded
2018
Website
thelevel.ai