Level AI
219 reviews
- 1 profiles
- 10 categories
Average star rating
4.6
Serving customers since
2018
All Products & Services
Level AI Reviews
EW
Ebony W.
Level AI’s Intuitive Scorecards Boost Performance and Clarity
What I love about Level AI is the platform automatically evaluates my interactions on a scorecard and provides me clarity on what i could have done better on the call . The Intuitive interface is helpful. The Pricing is great. The support team is very helpful . I am now able to integrate this in my everyday life . My performance is getting better as the days go on.
AF
Verified User in Financial Services
Quality Assurance and Training Lead
LevelAI has helped our team centralize our reviews and better manage our agent's interactions with our customers. I really like the interactive way we can communicate and share feedback with our agents. They have helped us every step of the way, from setup to system changes and user features.
EC
Emily C.
Manager Enablement Specialist | Senior Learning Experience Designer | People Driven leader | Program Manager | Learning & Development SpecialistGreat for Spotting Contact Behavior Trends
Being able to locate trends on behaviors within contacts.
About
What is Level AI?
Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.
Details
Year Founded
2018
Website
thelevel.ai