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Level AI

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219 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.6
Serving customers since
2018
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Level AI Reviews

Review Filters
Profile Name
Star Rating
172
40
6
0
1
Yolanda T.
YT
Yolanda T.
Security Specialist II at Wayfair
06/24/2026
Validated Reviewer
Review source: Organic

Quick, Helpful Answers When You Need Them

Very helpful when searching for an answer to a problem quickly.
Mia T.
MT
Mia T.
AVP, Quality Assurance
06/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive, Simple, and Robust Experience

I like how intuitive it is. It’s simple to use and feels robust.
Verified User in Consumer Services
UC
Verified User in Consumer Services
06/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Efficient Call Review with Handy Transcription, Needs Enhanced Details

I really like the transcription feature on Level AI. It's very helpful when listening to calls because if certain words can't be made out, the transcription is there to verify what has been said. Being able to visually see what's being said by a person when it can't be made out audibly while listening to a specific call is great.

About

Contact

HQ Location:
Mountain View, US

Social

@TheLevelAI

What is Level AI?

Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.

Details

Year Founded
2018
Website
thelevel.ai