Level AI
220 reviews
- 1 profiles
- 10 categories
Average star rating
4.6
Serving customers since
2018
All Products & Services
Level AI Reviews
AC
Verified User in Consumer Services
Level AI Analytics + QA Builder: A Game-Changing Auto QA Stack for Contact Centers
Level AI Analytics and QA Builder
Both of these things together form one of the most compelling intelligence stacks available for enterprise contact centers today. The Auto QA is a game changer evaluating calls automatically, something we were trying to achieve for a long time.
KB
Koryn B.
Color-Coded Insights and Easy Call Listening
Color coded information, easy to listen to calls.
G
Verified User
Insightful Analytics, Collaborative Team
I love that the Level AI team has worked with our teams throughout the process to get us a winning solution. They took our unique use cases into account and collaborated with us to implement them to meet our needs. It's been really helpful for providing insights on sales calls and determining how our agents can better serve customers. Level AI also solves the problem of getting insights quickly, especially when we need instant answers to current issues.
About
What is Level AI?
Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.
Details
Year Founded
2018
Website
thelevel.ai