Ergonomics, the modernity of the system, and the features: we are largely satisfied with JIMO. Integration with clients is very simple, and we quickly see when a tour is buggy or when it is not liked. In short, the solution is really great!

I use Jimo to create onboarding flows for my SaaS business and set up customer-specific experiences like banners and buttons. My clients need to understand our software instantly, and the tours feature in Jimo is great for that. What I like most is how easy it is to create experiences directly from my product's frontend. Without this feature, I would have to create tickets with our development team, which takes a long time and goes through lengthy QA flows. Jimo is by far the best way for running small tests or adding specific elements like buttons for selected clients. The initial setup was quite easy, just some initial lines of code, and even though it took extra effort to send all the audience information to Jimo, we only needed to do that once we better understood the system.

I appreciate the simplicity in using Jimo – without any training, different users can create entire modals or surveys. I particularly like the precise targeting of users. Jimo allows us to specifically run campaigns in various countries and thus reach exactly the users we want to reach. These functionalities make Jimo very valuable for us and comparable to a Meta Business Manager, but tailored to our tool. It is particularly noteworthy that Jimo can be used for various use cases and, with a bit of creativity, can become a competitive advantage in our own application. Additionally, the pricing is attractive, as Jimo offers many more possibilities for the same price than our previous tool. The initial setup was very simple and was completed by a developer in a short time.