I like the pliability of FullStory; it's incredibly easy to use the platform in ways it's not necessarily designed for. The exclusion function makes it very easy to filter out users I don't want to see, which simplifies finding specific information. I also really enjoy the conversations with our customer success manager, Sophia. She's fabulous and always quick to respond with solutions or suggestions. Our monthly meetings are great for discussing new features and sharing ideas on how to use FullStory beyond its intended purposes. I like that FullStory takes suggestions for features that could be beneficial for super users like me, as it's a tool I use daily. It's easy to share feedback, which is something not many companies actively invite. I just love the reliability of FullStory; it's a fantastic product.

I really like the UI of Fullstory. It's very intuitive and easy to use. Setting up dashboards and creating useful widgets is straightforward, and I appreciate the full filters that help us find the sessions that we care about most. The extensibility of Fullstory is great too, as it allows us to add extra data from our application to improve search sessions and get a clearer picture of how people use the site. It's also just a beautiful tool to use, and it's always a pleasure to work with. Additionally, the people at Fullstory have been a big highlight. The team is always ready to help us set up and configure Fullstory and ensure our questions are answered, which really supports our success.

I like being able to organize data and metrics into separate dashboards, which makes my weekly reporting clearer and easier to follow.