Dovetail Research Pty. Ltd.

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179 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2017
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Dovetail Research Pty. Ltd. Reviews

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Profile Name
Star Rating
130
44
3
0
2
Verified User in Financial Services
GF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
08/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

All Our Customer Research in One Place

I like having all our customer research in one place and being able to quickly find insights from past conversations. The AI features make that even easier. Performance and price are reasonable. The UX is simple and straightforward.
Emilio P.
EP
Emilio P.
Senior Product DesignerSmall-Business (50 or fewer emp.)
07/27/2026
Validated Reviewer
Review source: Organic
Incentivized Review

Dovetail helped us find our way to product market fit

MCP is a great way to connect other tools like Claude so information is better spread
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
06/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Quick access to insights across thousands of data points

The channels feature has improved significantly, effectively powering our VOC which used to be an entirely manual process. Also the ability to connect with MCP and via Claude directly are huge in enabling us to bring the customer voice directly to where we work.

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HQ Location:
Sydney, Australia

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What is Dovetail Research Pty. Ltd.?

Dovetail’s mission is to improve the quality of every thing. The Australian-born company empowers 85,000+ people working in agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative and powerful research platform. Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.

Details

Year Founded
2017
Website
dovetail.com