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Dotdigital

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4.4 out of 5 stars
1,226 reviews
  • 1 profiles
  • 15 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
1999
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Dotdigital

1,226 reviews

Customer data platform and cross-channel marketing automation for SMEs, retailers, and big brands.

Profile Name

Star Rating

773
393
45
5
10

Dotdigital Reviews

Review Filters
Profile Name
Star Rating
773
393
45
5
10
Verified User in Automotive
UA
Verified User in Automotive
06/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Marketing Platform with Flexible Segmentation and Intuitive UI

|Dotdigital
Covers a multitude of content types in one platform e.g. emails, forms, web personalisation, pop-ups and more. The flexibility in terms of segmentation is also very effective for a range of marketing campaigns, giving the user plenty of options in an easy, intuitive interface
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
06/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexible, Well-Integrated, and Backed by Great Support

|Dotdigital
flexibility in choices, availability of our support manager, integrations with other platforms
Brandon M.
BM
Brandon M.
Marketing and Arts Student at Monash University
06/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Segmentation, Quick Setup

|Dotdigital
I like how easy Dotdigital is to use. I've never had a CRM manager that can do segmentation that quickly. I appreciate how fast it is to segment for new audiences without hassle. It's convenient to look at who clicked or opened a certain campaign and add a persona or even give them purposes right out of the box. The initial setup was very simple and quick to achieve, with no problems, and I think it was switched over in one afternoon.

About

Contact

Phone:
1-212-971-9408
HQ Location:
London Bridge, London

Social

@dotdigital

What is Dotdigital?

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships.

Details

Year Founded
1999