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Dotdigital

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1,227 reviews
  • 1 profiles
  • 15 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
1999
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Dotdigital Reviews

Review Filters
Profile Name
Star Rating
775
393
45
5
10
Rhys H.
RH
Rhys H.
07/01/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simple, Fast, and Affordable - With Smooth Integrations and Responsive Support

The interface is simple and easy to use, without being overly restrictive in what you can do. Integrations run smoothly and are straightforward to set up. All of this comes at a reasonable price, while still maintaining good platform speed. The support team is quick to respond and resolve questions, and the live chat feature means they’re always reachable. Their built-in AI can handle most queries on the first try before you need to speak with an agent, and it’s surprisingly accurate.
SSP A.
SA
SSP A.
Digital Brand Manager at SSP UK & Ireland
07/01/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A Game-Changer for Syncing Email, SMS, WhatsApp, and Personalised Journeys

The platform allows us to sync all of our digital channels together all under one roof! Blending email, SMS, WhatsApp and personalised journeys all in one place has been a game changer for us.
Verified User in Automotive
UA
Verified User in Automotive
06/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Marketing Platform with Flexible Segmentation and Intuitive UI

Covers a multitude of content types in one platform e.g. emails, forms, web personalisation, pop-ups and more. The flexibility in terms of segmentation is also very effective for a range of marketing campaigns, giving the user plenty of options in an easy, intuitive interface

About

Contact

Phone:
1-212-971-9408
HQ Location:
London Bridge, London

Social

@dotdigital

What is Dotdigital?

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships.

Details

Year Founded
1999