Dotdigital

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1,246 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.4
Serving customers since
1999
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Dotdigital Reviews

Review Filters
Profile Name
Star Rating
787
399
45
5
10
Olivia B.
OB
Olivia B.
Digital Marketing SpecialistSmall-Business (50 or fewer emp.)
09/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Reassuring Onboarding and On-Brand Email Toolkit

We have recently just onboarded with DD and I found the process of warming our audience and ensuring deliverability very reassuring. I also liked the custom toolkits we could create with the team to ensure the emails were on-brand and what our customers expect.
Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
08/25/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Industry-Leading Innovation and Standout Releases

Industry leading innovations and releases
Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
08/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Platform That Makes Scalable Customer Journeys Easy

The thing I value most is how much ground it covers in one platform -automation journeys, segmentation, SMS, whatsapp, reporting and campaign builds all sit together. The automation workflows in particular make it easy to build and scale personalised customer journeys without needing dev support for every change, which is huge when you're a small team (just me and one CRM Executive).

About

Contact

Phone:
1-212-971-9408
HQ Location:
London Bridge, London

Social

What is Dotdigital?

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships.

Details

Year Founded
1999