Dotdigital

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4.4 out of 5 stars
1,246 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.4
Serving customers since
1999
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Dotdigital

1,246 reviews

Customer data platform and cross-channel marketing automation for SMEs, retailers, and big brands.

Profile Name

Star Rating

787
399
45
5
10

Dotdigital Reviews

Review Filters
Profile Name
Star Rating
787
399
45
5
10
Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
07/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Brilliant, User-Friendly Platform Does What it Says

|Dotdigital
It’s really user-friendly. The dashboard and overall organisation of the platform are brilliant and make it easy to navigate. The folder structure has helped us stay more organised, and the email builder—especially the "custom blocks" feature—saves us loads of time when we need to replicate certain blocks across different emails.
Jemma W.
JW
Jemma W.
Senior Marketing ExectutiveSmall-Business (50 or fewer emp.)
07/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Brilliant for Dynamic Content and Segmentation, saving us time

|Dotdigital
It's a brilliant platform. The ability to use dynamic content is a game changer for our business as we often have different messaging per region where we'd need to send multiple emails. Now we only need to send one! The segmentation and interest features are also fantastic
Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
07/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Outstanding Onboarding Support and a Flexible Platform That Scales

|Dotdigital
What I like best about Dotdigital is the level of support provided throughout the onboarding process. Having access to a dedicated team who are available to answer questions, provide guidance, and offer face-to-face (albeit online) support made a real difference. In fact, this was one of the main reasons I chose Dotdigital over another provider. I also like that the platform has the flexibility to grow with our business. The ability to develop more sophisticated email marketing through programmes and automations gives us confidence that we can continue to improve our customer communications over time.

About

Contact

Phone:
1-212-971-9408
HQ Location:
London Bridge, London

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What is Dotdigital?

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships.

Details

Year Founded
1999