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ConnectWise

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1,712 reviews
  • 12 profiles
  • 38 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise Reviews

Review Filters
Profile Name
Star Rating
1087
432
114
37
42
Verified User in Consulting
CC
Verified User in Consulting
05/27/2026
Validated Reviewer
Review source: Organic

Extraordinarily Powerful Automation and Tunable Monitoring That Scales

The scripting engine is extraordinarily powerful, enabling deep automation across all endpoints. Monitoring and alerting are highly tunable, which helps catch issues before clients even notice there’s a problem. The native integration with ConnectWise PSA also creates a seamless workflow for ticketing and billing. On top of that, it scales impressively well, handling thousands of endpoints without any significant performance loss.
Verified User in Consulting
CC
Verified User in Consulting
05/27/2026
Validated Reviewer
Review source: Organic

ConnectWise Cybersecurity Management: MSP-Grade SIEM That Demands Proper Onboarding

Co-managed SOC backing means my team is never alone when a serious threat is detected. It’s built specifically for MSPs, so the multi-tenant architecture fits our business model well. Log aggregation across diverse environments provides real visibility into each client’s threat landscape. Overall, it helps MSPs offer security services with confidence, without needing a fully in-house security team.
DL
David L.
05/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Flexible Local/Cloud Backups with Easy Recovery and Built-In Auto-Verification

I love the flexibility of backing up locally or direct to cloud. Recovery is also easy with multiple options to recover locally or from the cloud. Lastly, included auto-verification in all product tiers is great. No longer needing to worry if backups are working or not.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982