--- title: ConnectWise SIEM Reviews meta\_title: 'ConnectWise SIEM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how ConnectWise SIEM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- # ConnectWise SIEM Reviews & Product Details Visit Website Designed for MPS, ConnectWise SIEM is a cutting-edge platform that harnesses the power of advanced security information and event management (SIEM) to provide unparalleled visibility and protection for businesses. With its robust multi-tenancy capabilities, ConnectWise SIEM allows IT Service Providers to efficiently manage security operations across multiple clients or departments from a single interface. By seamlessly integrating with the ConnectWise Security Operations Center (SOC), this platform enables users to leverage expert insights and resources to proactively detect and respond to security threats, ensuring comprehensive protection and peace of mind for businesses of all sizes. The core features of ConnectWise SIEM include: 1. Real-time Threat Detection: ConnectWise SIEM continuously monitors network activity to detect and alert on potential security threats in real-time. 2. Log Management: The platform collects, normalizes, and analyzes log data from various sources to provide a comprehensive view of the organization's security posture. 3. Incident Response: ConnectWise SIEM facilitates rapid incident response by providing automated workflows and playbooks for handling security incidents effectively. 4. Compliance Reporting: The platform helps organizations meet regulatory compliance requirements by generating reports and audits to demonstrate adherence to security standards. 5. Threat Intelligence Integration: ConnectWise SIEM integrates with threat intelligence feeds to enhance threat detection capabilities and stay ahead of emerging cyber threats. 6. Multi-Tenancy Support: The platform offers multi-tenancy support, allowing Managed Service Providers (MSPs) to manage security operations for multiple clients from a single interface. 7. ConnectWise SOC Integration: ConnectWise SIEM seamlessly integrates with the ConnectWise Security Operations Center (SOC) to leverage expert insights and resources for enhanced security monitoring and response. * * * Product Website ConnectWise SIEM Seller [ConnectWise](https://www.g2.com/sellers/connectwise) Discussions [ConnectWise SIEM Community](https://www.g2.com/products/connectwise-siem/discuss) Overview by Rick Salmon (Senior Digital Marketing Manager at ConnectWise) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/connectwise-siem/pricing) ## ConnectWise SIEM Integrations (1) What do users say about integrations? Verified by ConnectWise SIEM [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SentinelOne Singularity Endpoint ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) Show More ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 5/27/2026 "ConnectWise Cybersecurity Management: MSP-Grade SIEM That Demands Proper Onboarding" 5/5 What do you like best about ConnectWise SIEM? Co-managed SOC backing means my team is never alone when a serious threat is detected. It’s built specifically for MSPs, so the multi-tenant architecture fits our business model well. Log aggregation across diverse environments provides real visibility into each client’s threat landscape. Overall, it helps MSPs offer security services with confidence, without needing a fully in-house security team. Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? Onboarding is time-consuming and requires careful planning to ensure all relevant log sources are connected properly. Alert tuning also takes a considerable amount of upfront effort; otherwise, you risk overwhelming technicians with daily false positives. Pricing can be difficult to margin correctly, which makes packaging it profitably a real challenge for MSPs. Finally, deeper threat investigation still requires security knowledge that the average helpdesk technician typically won’t have. Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? ConnectWise Cybersecurity Management, built on the Perch Security acquisition, brings co-managed SIEM and SOC capabilities directly into the MSP world. The platform pulls together logs, identifies threats, and supports your team with a 24/7 SOC that genuinely understands the managed services model. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Gene S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gene S.") GS Gene S. Senior Systems Engineer Small-Business (50 or fewer emp.) 4/14/2026 "Useful Log Consolidation and SOC Service, but VM Image Updates Need Improvement" 3/5 What do you like best about ConnectWise SIEM? Its useful for log consolidation and the SOC that is part of the service. Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? VM image is not updated frequently enough and there are some vulnerabilities in the latest version. Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? Log consolidation and management and review Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ajinkya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajinkya M.") AM Ajinkya M. System Security Engineer Enterprise (\> 1000 emp.) 1/10/2024 "Best in Class Cyber Protection Tool" 4.5/5 What do you like best about ConnectWise SIEM? In addition to providing SOC services and endpoint administration and monitoring, Connectwise has put in countless hours to develop a solid solution. Security information and event management (SIEM) solutions provide us with an extra degree of protection, but the majority of SIEM solutions are expensive to implement, frequently hard to operate, and demand a high level of in-house cybersecurity knowledge. An effective substitute to broaden your security perspective to include both prevention and detection is ConnectWise SIEM. Comprehensive and adaptable SIEM software is part of the solution, which simplifies network safety and security without requiring costly full-time staffing or challenging installs. Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? There is nothing to dislike about this tool, but the support for it can be made much more efficient Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? This tool has helped us to strenthen our cybersecurity posture and offering a way to keep an eye on and assist a broad spectrum of systems with different capacities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 9/14/2023 "Great drive down the field, fumble on the 5 yard line." 2.5/5 What do you like best about ConnectWise SIEM? Support has been extremely helpful in resolving issues in a timely manner. They are effective and responsive with appropriate solutions. The number of integrations with 3rd party products is encouraging. The application can ingest a great deal of data and recall it with decent performance capabilities. IDS sensors are generally resilient and function well when setup properly. The SIEM agent installs and uninstalls without a restart and is generally unobtrusive in its default configuration. Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? The solution is not quite there for MSP use, especially in terms of global control of parameters for items that can affect all organizations, such as alerts/event notifications. There are only 3 access levels to the portal – providing limited granularity and control of changes. This applies to MSP and Client access to the platform. Users are tied to object permissions, making shared administration of the platform difficult at best. This causes service problems when administrators leave the provider as well. Features around integrations with ticketing systems are lacking. Building, generating, and delivering reports can be a hassle. No ability to easily export log data. The interface is well organized, but it is difficult for new individuals to navigate without training. Documentation is wide in breadth, but training on how to use the product is seemingly non-existent. The slack channel was removed and not replaced with some other chat function. Creating Perchybana KLC statements can be cumbersome. The Shared Marketplace collections are somewhat difficult to navigate. Creating custom event notifications is not very intuitive. Finding evidence related to a support incident is cumbersome at times. The IDS sensors can be a pain to setup for the uninitiated and the status of those can be difficult to track and maintain when there are 100s to monitor. Unresolved alerts won’t re-trigger a ticket. The ConnectWise integration page is slow to load for us. Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? I don't consider SIEM to be a front-line security solution for combating security related incidents, but it is a very helpful tool for collecting log evidence and alerting us to potential problems. I'd love to see more integrations with other solutions in terms of alerting and ticketing control. A basis for the platform is sharing intelligence with the security community but when other, outside groups need get into logs and examine the trail of breadcrumbs. I think the security posture is largely limited to Windows Platform in some ways, which works well for Windows OS oriented businesses, but it makes me wonder about other things and how that plays into the over-all paradigm of a business's complete security posture. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RD Richard D. Mid-Market (51-1000 emp.) 9/29/2023 "Improving productivity in datasec" 4/5 What do you like best about ConnectWise SIEM? Multiple tabs helps with multitasking and being able to reference past tickets in going about work. The search function work and is useful to when looking up past tickets. Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? Keeping configurations, as in devices, software, BDR and hosting solutions, organized is somewhat lacking. We have to use 3rd party sync for a better and more intuitive layout. Still, in a pinch, what ConnectWise offers is helpful. Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? Alerts provide minimal info pertaining to any given threat, especially with regard to server access and tools in use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Pankaj B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj B.") PB Pankaj B. Lead Staff Engineer - IT (Product Manager) Enterprise (\> 1000 emp.) 1/6/2024 "Another big fish in a pond" 3.5/5 What do you like best about ConnectWise SIEM? We have tried this tool as our security tools to manage and have a real time threat protection in the environment. It has few first in segment features which helps admins to block outside attacks. Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? It is good and beneficial for small size organizations which does not want to actively participate in regular monitoring of cybersecurity threats. Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? It is enabling enterprise-wide visibility and real time threat detection/protection in an environment. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite GG Garrett G. Small-Business (50 or fewer emp.) 9/12/2023 "Best and Favorite Security Tool!" 4.5/5 What do you like best about ConnectWise SIEM? The most helpful thing I've found since using CW SIEM is the dashboard views that it provides. At a glance, you can see everything one would need in order to respond to threats in a timely fashion or investigate potential threats. 5 Stars for ease of use! Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? While it's much more difficult to find a flaw, the only thing that comes to mind is the difficulty one can have at times when searching through logs. Some of the filters are a bit hard to navigate when using the Discover portion of PerchyBana. Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? CW SIEM helps us see real-time threats on a single pane of glass for all of our clients. This makes it quick and efficient to triage and isolate potential threats within an environment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Krishna J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna J.") KJ Krishna J. Modern Workplace Engineer - Level 2 Mid-Market (51-1000 emp.) 12/10/2023 "Best tool for monitoring and reports" 4.5/5 What do you like best about ConnectWise SIEM? ConnectWise SIEM is best tool for monitoring and creating automations and reports for our customers. Their support team is also great and is very responsive. We never had a disappointment with the support. Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? There is nothing to dislike about the tool the only thing I would recommend is their dashboard could be better. Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? This tool is great with automation, we have created monthly patchings and monitoring alerts with this tool. It really does the perfect job for our organisation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite KJ Krishna J. System Admin Mid-Market (51-1000 emp.) 11/10/2023 "Connectwise SIEM is great to use" 4.5/5 What do you like best about ConnectWise SIEM? The ease at which you can use the features by creating automation. Patching automation can be done. Easily we can access the servers and also get detailed reports. The NOC support team is fantastic. Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? Sometimes it can take some time while logging in. Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? It helps in securing cloud servers and devices. It helps me get all the indepth reports and also helps me in getting alerts and patching. I am able to create alerts by setting various parameters. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Abhishek Kumar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek Kumar J.") AJ Abhishek Kumar J. L-3 Azure Architect Small-Business (50 or fewer emp.) 9/14/2023 "Connectwise SIEM review" 5/5 What do you like best about ConnectWise SIEM? user friendly dashboard patching automations servers details at one page ease of accessing servers detailed reporting integration with other ticketing tools NOC support Review collected by and hosted on G2.com. What do you dislike about ConnectWise SIEM? sometime the dashboard behaves sluggish logmein is also sometime slow Review collected by and hosted on G2.com. What problems is ConnectWise SIEM solving and how is that benefiting you? Security of on prem & cloud based devices one-stop solution for getting alll the alerts, patching, reports detailed in-depth alert based on various parameters like services, processes etc. NOC support to hold my back Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/connectwise-siem/pricing) ##### ##### ConnectWise SIEM Features Network Management Activity Monitoring Asset Management Log Management Incident Management Event Management Automated Response Incident Reporting Security Intelligence Threat Intelligence Vulnerability Assessment Behavioral Analytics [ View More Features ](https://www.g2.com/products/connectwise-siem/features) ## Top-Rated Alternatives [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![CrowdStrike Falcon Endpoint Protection Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CrowdStrike Falcon Endpoint Protection Platform") CrowdStrike Falcon Endpoint Protection Platform 4.6/5(441) ](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) [ ![Splunk Enterprise](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Splunk Enterprise") Splunk Enterprise 4.3/5(434) ](https://www.g2.com/products/splunk-enterprise/reviews) [ View All Alternatives ](https://www.g2.com/products/connectwise-siem/competitors/alternatives) ##### Categories on G2 [Security Information and Event Management (SIEM)](https://www.g2.com/categories/security-information-and-event-management-siem) ##### Explore More [ZoomInfo's GTM Workspace vs Apollo.io vs Cognism: which sales intelligence platform actually gives better data accuracy for teams selling into Europe?](https://www.g2.com/discussions/zoominfo-s-gtm-workspace-vs-apollo-io-vs-cognism-which-sales-intelligence-platform-actually-gives-better-data-accuracy-for-teams-selling-into-europe)[Which operational risk app is best for small business use](https://www.g2.com/discussions/which-operational-risk-app-is-best-for-small-business-use)[What are the highest rated application shielding platforms for mobile teams that need to reduce fraud surface without slowing app performance?](https://www.g2.com/discussions/what-are-the-highest-rated-application-shielding-platforms-for-mobile-teams-that-need-to-reduce-fraud-surface-without-slowing-app-performance) [Which earned wage access vendor is best for a restaurant chain that needs easy rollout across multiple locations and solid support when something goes wrong?](https://www.g2.com/discussions/which-earned-wage-access-vendor-is-best-for-a-restaurant-chain-that-needs-easy-rollout-across-multiple-locations-and-solid-support-when-something-goes-wrong)[What's the best sales intelligence platform for keeping contact and company data fresh without relying on manual updates?](https://www.g2.com/discussions/what-s-the-best-sales-intelligence-platform-for-keeping-contact-and-company-data-fresh-without-relying-on-manual-updates)[Which payment analytics platforms are highest rated for companies recovering lost revenue from payment failures?](https://www.g2.com/discussions/which-payment-analytics-platforms-are-highest-rated-for-companies-recovering-lost-revenue-from-payment-failures) [Show MoreShow Less](javascript:void(0);)