--- title: ConnectWise SIEM Reviews meta_title: 'ConnectWise SIEM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how ConnectWise SIEM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 20 scale: '5' date_modified: '2026-06-24' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # ConnectWise SIEM Reviews **Vendor:** ConnectWise **Category:** [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) **Average Rating:** 4.3/5.0 **Total Reviews:** 20 ## About ConnectWise SIEM Designed for MPS, ConnectWise SIEM is a cutting-edge platform that harnesses the power of advanced security information and event management (SIEM) to provide unparalleled visibility and protection for businesses. With its robust multi-tenancy capabilities, ConnectWise SIEM allows IT Service Providers to efficiently manage security operations across multiple clients or departments from a single interface. By seamlessly integrating with the ConnectWise Security Operations Center (SOC), this platform enables users to leverage expert insights and resources to proactively detect and respond to security threats, ensuring comprehensive protection and peace of mind for businesses of all sizes. The core features of ConnectWise SIEM include: 1. Real-time Threat Detection: ConnectWise SIEM continuously monitors network activity to detect and alert on potential security threats in real-time. 2. Log Management: The platform collects, normalizes, and analyzes log data from various sources to provide a comprehensive view of the organization's security posture. 3. Incident Response: ConnectWise SIEM facilitates rapid incident response by providing automated workflows and playbooks for handling security incidents effectively. 4. Compliance Reporting: The platform helps organizations meet regulatory compliance requirements by generating reports and audits to demonstrate adherence to security standards. 5. Threat Intelligence Integration: ConnectWise SIEM integrates with threat intelligence feeds to enhance threat detection capabilities and stay ahead of emerging cyber threats. 6. Multi-Tenancy Support: The platform offers multi-tenancy support, allowing Managed Service Providers (MSPs) to manage security operations for multiple clients from a single interface. 7. ConnectWise SOC Integration: ConnectWise SIEM seamlessly integrates with the ConnectWise Security Operations Center (SOC) to leverage expert insights and resources for enhanced security monitoring and response. ## ConnectWise SIEM Reviews ### 1. ConnectWise Cybersecurity Management: MSP-Grade SIEM That Demands Proper Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about ConnectWise SIEM?** Co-managed SOC backing means my team is never alone when a serious threat is detected. It’s built specifically for MSPs, so the multi-tenant architecture fits our business model well. Log aggregation across diverse environments provides real visibility into each client’s threat landscape. Overall, it helps MSPs offer security services with confidence, without needing a fully in-house security team. **What do you dislike about ConnectWise SIEM?** Onboarding is time-consuming and requires careful planning to ensure all relevant log sources are connected properly. Alert tuning also takes a considerable amount of upfront effort; otherwise, you risk overwhelming technicians with daily false positives. Pricing can be difficult to margin correctly, which makes packaging it profitably a real challenge for MSPs. Finally, deeper threat investigation still requires security knowledge that the average helpdesk technician typically won’t have. **What problems is ConnectWise SIEM solving and how is that benefiting you?** ConnectWise Cybersecurity Management, built on the Perch Security acquisition, brings co-managed SIEM and SOC capabilities directly into the MSP world. The platform pulls together logs, identifies threats, and supports your team with a 24/7 SOC that genuinely understands the managed services model. ### 2. Useful Log Consolidation and SOC Service, but VM Image Updates Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Gene S. | Senior Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ConnectWise SIEM?** Its useful for log consolidation and the SOC that is part of the service. **What do you dislike about ConnectWise SIEM?** VM image is not updated frequently enough and there are some vulnerabilities in the latest version. **What problems is ConnectWise SIEM solving and how is that benefiting you?** Log consolidation and management and review ### 3. Best in Class Cyber Protection Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ajinkya M. | System Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about ConnectWise SIEM?** In addition to providing SOC services and endpoint administration and monitoring, Connectwise has put in countless hours to develop a solid solution. Security information and event management (SIEM) solutions provide us with an extra degree of protection, but the majority of SIEM solutions are expensive to implement, frequently hard to operate, and demand a high level of in-house cybersecurity knowledge. An effective substitute to broaden your security perspective to include both prevention and detection is ConnectWise SIEM. Comprehensive and adaptable SIEM software is part of the solution, which simplifies network safety and security without requiring costly full-time staffing or challenging installs. **What do you dislike about ConnectWise SIEM?** There is nothing to dislike about this tool, but the support for it can be made much more efficient **What problems is ConnectWise SIEM solving and how is that benefiting you?** This tool has helped us to strenthen our cybersecurity posture and offering a way to keep an eye on and assist a broad spectrum of systems with different capacities. ### 4. Great drive down the field, fumble on the 5 yard line. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about ConnectWise SIEM?** Support has been extremely helpful in resolving issues in a timely manner. They are effective and responsive with appropriate solutions. The number of integrations with 3rd party products is encouraging. The application can ingest a great deal of data and recall it with decent performance capabilities. IDS sensors are generally resilient and function well when setup properly. The SIEM agent installs and uninstalls without a restart and is generally unobtrusive in its default configuration. **What do you dislike about ConnectWise SIEM?** The solution is not quite there for MSP use, especially in terms of global control of parameters for items that can affect all organizations, such as alerts/event notifications. There are only 3 access levels to the portal – providing limited granularity and control of changes. This applies to MSP and Client access to the platform. Users are tied to object permissions, making shared administration of the platform difficult at best. This causes service problems when administrators leave the provider as well. Features around integrations with ticketing systems are lacking. Building, generating, and delivering reports can be a hassle. No ability to easily export log data. The interface is well organized, but it is difficult for new individuals to navigate without training. Documentation is wide in breadth, but training on how to use the product is seemingly non-existent. The slack channel was removed and not replaced with some other chat function. Creating Perchybana KLC statements can be cumbersome. The Shared Marketplace collections are somewhat difficult to navigate. Creating custom event notifications is not very intuitive. Finding evidence related to a support incident is cumbersome at times. The IDS sensors can be a pain to setup for the uninitiated and the status of those can be difficult to track and maintain when there are 100s to monitor. Unresolved alerts won’t re-trigger a ticket. The ConnectWise integration page is slow to load for us. **What problems is ConnectWise SIEM solving and how is that benefiting you?** I don't consider SIEM to be a front-line security solution for combating security related incidents, but it is a very helpful tool for collecting log evidence and alerting us to potential problems. I'd love to see more integrations with other solutions in terms of alerting and ticketing control. A basis for the platform is sharing intelligence with the security community but when other, outside groups need get into logs and examine the trail of breadcrumbs. I think the security posture is largely limited to Windows Platform in some ways, which works well for Windows OS oriented businesses, but it makes me wonder about other things and how that plays into the over-all paradigm of a business's complete security posture. ### 5. Improving productivity in datasec **Rating:** 4.0/5.0 stars **Reviewed by:** Richard D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about ConnectWise SIEM?** Multiple tabs helps with multitasking and being able to reference past tickets in going about work. The search function work and is useful to when looking up past tickets. **What do you dislike about ConnectWise SIEM?** Keeping configurations, as in devices, software, BDR and hosting solutions, organized is somewhat lacking. We have to use 3rd party sync for a better and more intuitive layout. Still, in a pinch, what ConnectWise offers is helpful. **What problems is ConnectWise SIEM solving and how is that benefiting you?** Alerts provide minimal info pertaining to any given threat, especially with regard to server access and tools in use. ### 6. Another big fish in a pond **Rating:** 3.5/5.0 stars **Reviewed by:** Pankaj B. | Lead Staff Engineer - IT (Product Manager), Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2024 **What do you like best about ConnectWise SIEM?** We have tried this tool as our security tools to manage and have a real time threat protection in the environment. It has few first in segment features which helps admins to block outside attacks. **What do you dislike about ConnectWise SIEM?** It is good and beneficial for small size organizations which does not want to actively participate in regular monitoring of cybersecurity threats. **What problems is ConnectWise SIEM solving and how is that benefiting you?** It is enabling enterprise-wide visibility and real time threat detection/protection in an environment. ### 7. Best and Favorite Security Tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Garrett G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** The most helpful thing I've found since using CW SIEM is the dashboard views that it provides. At a glance, you can see everything one would need in order to respond to threats in a timely fashion or investigate potential threats. 5 Stars for ease of use! **What do you dislike about ConnectWise SIEM?** While it's much more difficult to find a flaw, the only thing that comes to mind is the difficulty one can have at times when searching through logs. Some of the filters are a bit hard to navigate when using the Discover portion of PerchyBana. **What problems is ConnectWise SIEM solving and how is that benefiting you?** CW SIEM helps us see real-time threats on a single pane of glass for all of our clients. This makes it quick and efficient to triage and isolate potential threats within an environment. ### 8. Best tool for monitoring and reports **Rating:** 4.5/5.0 stars **Reviewed by:** Krishna J. | Modern Workplace Engineer - Level 2, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2023 **What do you like best about ConnectWise SIEM?** ConnectWise SIEM is best tool for monitoring and creating automations and reports for our customers. Their support team is also great and is very responsive. We never had a disappointment with the support. **What do you dislike about ConnectWise SIEM?** There is nothing to dislike about the tool the only thing I would recommend is their dashboard could be better. **What problems is ConnectWise SIEM solving and how is that benefiting you?** This tool is great with automation, we have created monthly patchings and monitoring alerts with this tool. It really does the perfect job for our organisation. ### 9. Connectwise SIEM is great to use **Rating:** 4.5/5.0 stars **Reviewed by:** Krishna J. | System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about ConnectWise SIEM?** The ease at which you can use the features by creating automation. Patching automation can be done. Easily we can access the servers and also get detailed reports. The NOC support team is fantastic. **What do you dislike about ConnectWise SIEM?** Sometimes it can take some time while logging in. **What problems is ConnectWise SIEM solving and how is that benefiting you?** It helps in securing cloud servers and devices. It helps me get all the indepth reports and also helps me in getting alerts and patching. I am able to create alerts by setting various parameters. ### 10. Connectwise SIEM review **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek Kumar J. | L-3 Azure Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about ConnectWise SIEM?** user friendly dashboard patching automations servers details at one page ease of accessing servers detailed reporting integration with other ticketing tools NOC support **What do you dislike about ConnectWise SIEM?** sometime the dashboard behaves sluggish logmein is also sometime slow **What problems is ConnectWise SIEM solving and how is that benefiting you?** Security of on prem & cloud based devices one-stop solution for getting alll the alerts, patching, reports detailed in-depth alert based on various parameters like services, processes etc. NOC support to hold my back ### 11. Connectwise review **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek J. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about ConnectWise SIEM?** Report feature of connectiwise, their support & response time, userfirendly dashboard, security & process moniroting in detail, event monitoring and error detection. **What do you dislike about ConnectWise SIEM?** sometime it is slow while connecting with the machines through LogmeIn. **What problems is ConnectWise SIEM solving and how is that benefiting you?** Easy to manage the client resources in a single dashboard with a predefined industry standard SIEM so i can check & rely on the best security practices for my customer. ### 12. An easy, delightful product that makes IT lives easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** ConnectWise SIEM makes our lives in IT easier by simplifying the processes needed to do our job efficiently. As I'm sure most know, IT is no easy job. Anything that can cut down on bloat and needless complication is a huge win. **What do you dislike about ConnectWise SIEM?** I haven't come across much to dislike in ConnectWise SIEM. The bugs have been minimal and everything has just worked for us. **What problems is ConnectWise SIEM solving and how is that benefiting you?** ConnectWise SIEM helps us keep our thumb on device security and status across many properties and many states. It allows us to do work that we wouldn't be able to do otherwise! ### 13. Great Security Information and Event Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | System Admin, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** It provides extensive security and threat protection measures which helps us in keeping our customer's environment secure and compliant always. **What do you dislike about ConnectWise SIEM?** The software sometimes drains lot of memory while assesing the cloud or onpremise environment for threats or vulnerabilities. **What problems is ConnectWise SIEM solving and how is that benefiting you?** ConnectWise SIEM helps us in managing our customer's infrastructure securely and mainting the desired complaince standards. It also helps us in assesing the threats and potential vulnerabilities in customers infrastructure through risk assesments. It aslo provides extensive support to which we can reach out if we need any assistance or face issue. ### 14. In my previous work environment... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** CW SIEM is helpful in that it's partnering and connecting with lots of other companies and utilizing their API we have started using this as almost a one stop shop for a few things. **What do you dislike about ConnectWise SIEM?** What's least helpful (in the current right now) is their Audit trail. It lacks in a few areas where it should be just as detailed as you find in their CW ticketing area. I hear it may be coming. **What problems is ConnectWise SIEM solving and how is that benefiting you?** We get a high level of alerts from multiple platforms and using SIEM helps us not have to get so many alerts in the manner we used to. We can now use this to filter whats just informative alerts vs whats something that needs action. We see their growth ### 15. Great CRM tool for IT! **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** It's very easy to navigate and has an endless amount of tools at our disposal. **What do you dislike about ConnectWise SIEM?** Every now and then the connection is lost or its counterpart Sell has issues, but other than that no isssues. **What problems is ConnectWise SIEM solving and how is that benefiting you?** Quick communications and maintaining several layers of security/data organization ### 16. Connectwise Review **Rating:** 5.0/5.0 stars **Reviewed by:** Adity K. | System Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** Well integration with Endpoints and good monitoring and alerting. And a very professional support. **What do you dislike about ConnectWise SIEM?** They can work to improve their UI, make it more interactive. **What problems is ConnectWise SIEM solving and how is that benefiting you?** Monitoring and securing customer Endpoints. ### 17. Product does what they said it would do. Easy to use and manage. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about ConnectWise SIEM?** Easy to use. I like the quickness that SOC has at reacting to issues. **What do you dislike about ConnectWise SIEM?** needing support to deploy. They need to work on getting this more simplified. **What problems is ConnectWise SIEM solving and how is that benefiting you?** It is allowing us to provide MSSP services for clients. ### 18. Need more features **Rating:** 2.5/5.0 stars **Reviewed by:** Ethan H. | Cloud Solution Architect , Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** Integrate well with other toolstacks and workflow solutions **What do you dislike about ConnectWise SIEM?** Still need more features since the product is still in its infantacy. **What problems is ConnectWise SIEM solving and how is that benefiting you?** Event logging and preventative solution ### 19. SIEM is a great tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** The Connectwise SIEM was a great tool for our business. The tools and features would worked well for our company needs. It was easy to learn about it and use it for our needs. **What do you dislike about ConnectWise SIEM?** There were some functionalities that weren't straightforward to learn, but we were able to figure out what could we use and what could be done, but overall it was a good product. **What problems is ConnectWise SIEM solving and how is that benefiting you?** Being able to look at the security events and details that we needed to keep eyes on and report/monitor on for our clients. ### 20. Very thourough training and lots of options. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about ConnectWise SIEM?** The scope of options; every varient is covered. **What do you dislike about ConnectWise SIEM?** Can be confusing with layered teirs and mutiple ways to access different areas. **What problems is ConnectWise SIEM solving and how is that benefiting you?** Having all core businiess activities in a central location. - [View ConnectWise SIEM pricing details and edition comparison](https://www.g2.com/products/connectwise-siem/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+05%3A56%3A04+-0500&secure%5Bsession_id%5D=51b049a1-15df-4596-ac07-b5e37052ffe2&secure%5Btoken%5D=e121b75b5f6a7ca1f68d11881672ecaa2ae94bf611844419d645376e950bfe65&format=llm_user) ## ConnectWise SIEM Integrations - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) ## ConnectWise SIEM Features **Network Management** - Activity Monitoring - Asset Management - Log Management **Incident Management** - Event Management - Automated Response - Incident Reporting **Security Intelligence** - Threat Intelligence - Vulnerability Assessment - Advanced Analytics - Data Examination **Agentic AI - Security Information and Event Management (SIEM)** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making ## Top ConnectWise SIEM Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (708 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (413 reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - 4.3/5.0 (414 reviews)