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CloudTalk

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4.4 out of 5 stars
1,848 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1169
575
74
13
17

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1169
575
74
13
17
Odette A.
OA
Odette A.
Representante del servicio de atención al cliente en Upwork
05/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful system with Call History Check Marks Prevent Duplicate Customer Calls

|CloudTalk
In the call history there is a check mark once the call was already solved for another teammate. Is very helpful so you don't call twice the same customer
Kauê J.
KJ
Kauê J.
05/27/2026
Validated Reviewer
Review source: Organic

Automatic Dialer Makes Calling Easy

|CloudTalk
I like to make calls using the automatic dialer.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
05/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Simple to Use with Great Analytics and Broad Country Support

|CloudTalk
pretty simple to use, nice analitics, many countried supported

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016