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CloudTalk

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1,847 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1168
575
74
13
17

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1168
575
74
13
17
Ricardo L.
RL
Ricardo L.
05/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Calls and Voicemail Listening Made Simple

easy to make calls, easy to listen to you vm
Andrés Julián S.
AS
Andrés Julián S.
Business Management | Digital Entrepreneur
05/27/2026
Validated Reviewer
Verified Current User
Review source: Organic
Odette A.
OA
Odette A.
Representante del servicio de atención al cliente en Upwork
05/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful system with Call History Check Marks Prevent Duplicate Customer Calls

In the call history there is a check mark once the call was already solved for another teammate. Is very helpful so you don't call twice the same customer

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016