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CloudTalk

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1,848 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1169
575
74
13
17

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1169
575
74
13
17
Vegard B.
VB
Vegard B.
05/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Flexible User Scaling That Fits Our Needs

The flexibility with scaling up and down amount of users
Arvid E.
AE
Arvid E.
05/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great CRM & Modjo AI Integration, but SMS and Connection Stability Need Work

Connected with CRM (hubspot) and Modjo AI. Call directly from computer.
Verified User in Insurance
AI
Verified User in Insurance
05/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy, Reliable Calling and CRM Sync—But a Slow, Complicated Onboarding

CloudTalk is easy to use, reliable for phone calls, and offers text messaging. I like the ability to add call notes and tags to a phone call in the app and it sync's with our CRM.

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016