CloudTalk
1,848 reviews
- 1 profiles
- 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016
CloudTalk Reviews
SP
Sudhir P.
Simple, Scalable VoIP System with Great Call Quality
The call quality is very stable even with international routing, which is not always the case with VoIP tools. Setup is also fairly quick—you don’t need a heavy IT process to get started.
JB
Jean B.
Intuitive, Easy to Use, and Has All the Tools We Need
Its very intuitive and easy to use, it has all the tools that we need
AN
Abel N.
Quality Assurance Analyst - Customer Support/Sales ExpertEasy Live Call Monitoring and On-the-Spot Agent Coaching
Cloudtalk gives me the ease of monitoring live calls for my agents and also talk to them, interviene if I have to which gives me a good sense of control and is a great way to coat the agents on the spot.
About
What is CloudTalk?
Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
Details
Year Founded
2016
Website
www.cloudtalk.io