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CloudTalk

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1,847 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1168
575
74
13
17

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1168
575
74
13
17
Bhavana N.
BN
Bhavana N.
Aspiring IT Professional |MCA Graduate with a strong foundation in programming and web technologies, seeking opportunities in software development.
06/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Communication with Room for Improvement

I like how CloudTalk brings internet calling, video calls, messaging, screen sharing, and conference calling together in one platform. I also appreciate features such as the automated attendant and hold music, which help create a more professional communication experience while making it easier to manage customer interactions efficiently.
Flor B.
FB
Flor B.
Customer Support Manager en Bit2Me
06/01/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Excellent platform to manage calls

I love working with Cloudtalk, it has everything I need: analytics, organization, local numbers. The recovery of losses is phenomenal. Very easy to understand and use interface.
Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
05/31/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Campaign Creation with an Automatic Dialer and Helpful Sales Support

Good support from the sales team. Automatic Dialer, recorded calls. Easy to create campaigns and see the results.

About

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016