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CloudTalk

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1,848 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1169
575
74
13
17

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1169
575
74
13
17
Enno B.
EB
Enno B.
05/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Onboarding/Offboarding with a Great Dashboard and Helpful Analytics

I love how easy it is to use, especially when onboarding and offboarding people. The dashboard is also really good, and the analytics are helpful.
MS
Matt S.
05/27/2026
Validated Reviewer
Review source: Organic

Easy to Use with Great Support That Stays on Top of Issues

Easy to use, and support is great. We have had the odd call drop, but the support team are all over it.
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
05/26/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive Self-Management, But Call Quality and App Issues Can Frustrate

I enjoy how user orientated it is, being able to manage everything myself and it is very intuitive.

About

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016