CallRail

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1,977 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011

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CallRail Reviews

Review Filters
Profile Name
Star Rating
1498
403
47
13
16
Dan R.
DR
Dan R.
Managing PartnerSmall-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Reliable Lead Tracking with Helpful AI Transcriptions

I find CallRail’s AI transcription really helpful, and I appreciate its reliability. When we’re paying for ads, it helps me confirm that we’re getting real, quality callers. Setup was very easy, and their team was very helpful.
Jonathan R.
JR
Jonathan R.
Small-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Easier Campaign Tracking with Seamless Follow Up Boss Integration

I like that CallRail has gotten a little easier to use over the last year. I use it to manage marketing campaigns, attach different phone numbers, and see what’s working for us and what isn’t. The Follow Up Boss integration has made it much easier to use and stopped me from considering an alternative. Other changes have been seamless.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI

Better than other platforms

ability to leave comments on a recording, newer features like transcriptions are great

About

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HQ Location:
Atlanta, GA

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What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011