CallRail

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1,977 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011

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CallRail Reviews

Review Filters
Profile Name
Star Rating
1498
403
47
13
16
Oswaldo F.
OF
Oswaldo F.
Call graderSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive UI, Fast Transcripts, and Support That Delivers

You can get the transcripts with tags that filter out potential new clients. The UI helps with the sorting out of the patient is intuitive enough, the integrations with the lines are good. Performance I can't complain; I have the calls as soon as they get. Pricing I can't say I haven't seen that, but I can say it's worth it, the support from the platform has been very good. Any issues I had when I report it to my senior and they talk to the platform, then it is resolved. The AI has been a mixed feeling at the beginning, but as it has been refined, it has been getting better.
Adam P.
AP
Adam P.
Director of Revenue ManagementSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Easy Call Volume Tracking Across Multiple Sources

It allows me to easily track call volumes from various sources.
Verified User in Building Materials
AB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Clear Marketing ROI Tracking Across PPC, Mass Media, and all Marketing Activities

I love being able to track advertising success. I can tell how well PPC is doing vs TV, eNewsletters and all our other marketing.

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HQ Location:
Atlanta, GA

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What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011