CallRail

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1,977 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011

CallRail Solutions

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CallRail Reviews

Review Filters
Profile Name
Star Rating
1498
403
47
13
16
Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Tons of Useful Data to Refine the Call Process

It’s got ton of useful data that allows you to refine the call process
Soumen M.
SM
Soumen M.
Digital Marketing SpecialistSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Great Call Source Tracking and Recordings, but Form Submission Tracking Feels Limited

Callrail helps me identify and track call sources across different marketing platforms by using call-tracking number swapping. For example, when someone calls after coming from Google Ads, GMB, or a call extension, it’s much easier to see where the call originated, view the caller’s name, and access the call recordings. Also we can get the native form submissions data also in here
Micah L.
ML
Micah L.
Project Management and OwnerSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Excellent Inbound Call Tracking for Attributing Marketing Channels

its inbound call tracking capabilities. I use it to track all my different marketing channels with tracking numbers so I can always know what is attributable from where

About

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HQ Location:
Atlanta, GA

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What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011