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CallRail

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1,832 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011

CallRail Solutions

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CallRail Reviews

Review Filters
Profile Name
Star Rating
1394
369
41
13
16
Christian L.
CL
Christian L.
07/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Voice Assist Helped Us Answer More Calls and Improve Our Front End

The Voice Assist feature has absolutely helped us answer more calls and improve our systems on the front end.
Natalie M.
NM
Natalie M.
07/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Call Tracking with Seamless Integration

I really like that CallRail provides transcripts for voicemails, which helps our agents collect accurate data to return calls. The marketing tracking feature for ROI is also beneficial. I also found the initial setup to be very easy.
Dylan H.
DH
Dylan H.
Director of Operations - Mobile Ice Box, LLC | Executive Board Director Member of the Professional Service Association Reposts and likes do not count as endorsement, unless stated otherwise.
07/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

User-Friendly Reporting That Streamlines Training and Updates

The reporting has helped us in our business, and streamline the process for training and keeping people updated. It’s also very user friendly, and love to see personal recommendations come to life

About

Contact

HQ Location:
Atlanta, GA

Social

@CallRail

What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011