CallRail

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1,977 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011

CallRail Solutions

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CallRail Reviews

Review Filters
Profile Name
Star Rating
1498
403
47
13
16
Mary H.
MH
Mary H.
Marketing DirectorMid-Market (51-1000 emp.)
11/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

24/7 Easy Dashboard Access with Scalable, Efficient Pricing

The ability to access calls, texts, and data reporting in an easy to use dashboard 24/7 for my network of franchise owners. The pricing is kept efficient as I scale our network and add marketing value to my owners.
Aloha M.
AM
Aloha M.
Small-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Accurate Call Tracking, Easy Setup, Seamless Integrations

We value CallRail’s accuracy and speed in attributing incoming calls to the exact marketing channels and ad campaigns. Its webhook and API integrations let us automate workflows and route leads to our internal systems in real time without friction. CallRail helps us measure campaign ROI, optimize ad spend without guesswork, and make sure every inbound phone lead is tracked and managed. Its core engine is solid, stable, and reliable. We switched from GoHighLevel because its system was very complicated; CallRail is better. We also found the initial setup very easy and simple.
Justin D.
JD
Justin D.
Fractional CMOSmall-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Show your clients, they are getting new business the right way.

I like how quickly I can switch numbers. It also gives me fast, straightforward options to forward calls to the right person.

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HQ Location:
Atlanta, GA

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What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011