Appcues

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374 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2013
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Appcues Reviews

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Profile Name
Star Rating
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7
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4
Audrey P.
AP
Audrey P.
Senior Manager, Customer EnablementMid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Convenient In-Product Messaging Built Right Into Our Software

Being able to add in-product messages directly into our software is very convenient
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Implement Onboarding That Frees Engineering Time, Though Customization Is Limited

I use Appcues for onboarding, and it saves development time. It’s easy to implement and doesn’t require a heavy lift. It integrates into our product easily, and anyone can implement it, which frees up engineering time. Setup was pretty easy and didn’t take a lot of time.
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Intuitive Insights That Speed Up Segmentation

I like the Appcues’ MCP and home page quite a bit, especially being able to query it through other AI tools. I also like how easy it is to query the home screen to find segments and understand how my Appcues experiences are performing as we launch. It saves me time, helps me find the right segments with confidence more quickly, and lets me get answers conversationally when I might not know how to find them otherwise. I can use behavior-based segments and in-product guides and messages to understand what users need and send targeted communications across channels. From a user point of view, Appcues also made sense intuitively. I think the visualizations, dashboards, home screens, and queries keep improving.

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HQ Location:
Boston, MA

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What is Appcues?

Appcues is the behavior-based engagement platform built for SaaS and digital businesses. It turns real-time user behavior into automated, personalized experiences across in-app, email, and push—so you can reach the right customers at exactly the moments that drive adoption, retention, and growth. Teams use Appcues to activate new signups, drive feature adoption, reduce churn, and expand accounts—without waiting on engineering. Connect what users do in your product to what they experience next, automatically. Trusted by companies like Airbase, HubSpot, G2, and Wayfair, Appcues has powered billions of experiences across thousands of products.

Details

Year Founded
2013
Website
www.appcues.com