Appcues
358 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
2013
Appcues Reviews
G
Verified User
Supportive Tool for great impact
I like Appcues for the quality of its support team and account management. Although it takes time to understand all the technical settings, once I know the overall capabilities, it's a great tool to use, especially with templates. Once you build your own templates, creating a well-designed journey is easy. The tool has become a must-have to communicate important messages in our solution to our clients.
G
Verified User
Intuitive Platform, Exceptional Support
I like how intuitive Appcues is. I've used other similar products in the past, and even though I was new to this, I picked it up pretty quickly. The support from our Customer Success Manager was SO helpful. She would send quick screen recordings or let me schedule a call to do a sanity check before launching. Whenever doing anything customer-facing, it's scary to hit 'launch' knowing so many people are going to see it. It's great to have Appcues CSM, support, and help articles to ensure you are truly set up for success before hitting go. Although some parts are a bit confusing, there are so many resources that I can always find an answer.
G
Verified User
Robust Customization, Language Setup Challenging
I like that Appcues allows us to customize our audiences, and the design function for popups and tool tips is robust, yet easy to use. It also helps us inform our users of new features or updates in the app.
About
What is Appcues?
Appcues is the behavior-based engagement platform built for SaaS and digital businesses. It turns real-time user behavior into automated, personalized experiences across in-app, email, and push—so you can reach the right customers at exactly the moments that drive adoption, retention, and growth. Teams use Appcues to activate new signups, drive feature adoption, reduce churn, and expand accounts—without waiting on engineering. Connect what users do in your product to what they experience next, automatically. Trusted by companies like Airbase, HubSpot, G2, and Wayfair, Appcues has powered billions of experiences across thousands of products.
Details
Year Founded
2013
Website
www.appcues.com