Appcues

Show rating breakdown
374 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2013
Profile Filters

All Products & Services

Profile Name

Star Rating

290
72
7
1
4

Appcues Reviews

Review Filters
Profile Name
Star Rating
290
72
7
1
4
Verified User
A
Customer Success
Small-Business (50 or fewer emp.)
4/5

The software excels in customer segmentation, allowing for precise targeting of specific customer groups. This capability has been instrumental in identifying at-risk customers and promoting feature usage effectively.

View Full Review
Summarized using AI
Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
11/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy API Integrations, but the Builder UX Needs Clearer Edit vs. Production Modes

Integration with Automation and AI tools made easy trough API call and clear documentation
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
11/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless In-App Pop-Ups That Reach Customers Where They Work

I use Appcues to create in-app pop-ups and flows to promote webinars and get customers to register. It’s been really easy to create them, and it feels pretty seamless for my use case. I like that I can reach customers inside the product they use every day, so they can see our messaging without going somewhere else. Setup was very simple for my use case; after my team showed me how to create a flow, I haven’t needed to ask for more instruction.

About

Contact

HQ Location:
Boston, MA

Social

What is Appcues?

Appcues is the behavior-based engagement platform built for SaaS and digital businesses. It turns real-time user behavior into automated, personalized experiences across in-app, email, and push—so you can reach the right customers at exactly the moments that drive adoption, retention, and growth. Teams use Appcues to activate new signups, drive feature adoption, reduce churn, and expand accounts—without waiting on engineering. Connect what users do in your product to what they experience next, automatically. Trusted by companies like Airbase, HubSpot, G2, and Wayfair, Appcues has powered billions of experiences across thousands of products.

Details

Year Founded
2013
Website
www.appcues.com