Search results for ToDesk

MuninX is a simple, cost-effective customer support platform built for businesses that want to handle support faster without the usual complexity. It combines easy setup, transparent pricing, and AI-first capabilities such as AI-assisted reply drafting, response improvement, ticket research, and smart ticket management. The goal is to make customer support affordable, efficient, and easy to run for growing teams.

SmartDesk is a secure, fast remote desktop solution designed for Turkish SMBs and enterprises. Built on proven P2P technology with end-to-end encryption, SmartDesk enables IT teams, support technicians, and employees to access computers remotely across Windows, macOS, Linux, and Android. Key features: • End-to-end encrypted P2P connections • KVKK (Turkish GDPR) compliant infrastructure • Local server infrastructure in Istanbul for low-latency connections • Cross-platform: Windows, macOS, Linux, Android • File transfer, clipboard sync, multi-monitor support • Address book and device management via cloud panel • Self-hosted option for enterprise customers • Per-user and per-device licensing options Ideal for: • IT helpdesk and support teams providing remote assistance • System administrators managing distributed infrastructure • SMBs needing secure remote work solutions • MSPs (Managed Service Providers) supporting multiple clients SmartDesk is a more affordable alternative to TeamViewer and AnyDesk, with up to 80% cost savings, Turkish-language support, local billing (Turkish Lira), and data residency compliance for regulated industries. Developed by SmartVeri Bilgi Teknolojileri, a Turkey-based technology company with deep expertise in MSP and IT infrastructure.

Chatiex AI empowers businesses with an intelligent AI chatbot and complete help desk solution. Auto Train your website, files, PDF's, Videos, Sitemap, Automate responses, organize tickets, manage emails, and offer 24/7 support with ease. Scale your customer support smarter and faster.

KDesk is a modern ticketing system built for teams that need clear ownership, structured workflows, and predictable pricing without the complexity of traditional helpdesk tools. It centralizes requests across email, forms, and a customer portal while providing strong visibility, accountability, and control over operations.

SupportLayer is helpdesk software built for teams that need real SLA accountability without the enterprise price tag or the six-month setup. Most helpdesk tools lock their best features — SLA management, custom roles, MFA enforcement, compliance reporting — behind expensive tiers. SupportLayer includes everything on every account. No tiers, no feature gates, no “upgrade to unlock.” What makes SupportLayer different: • SLA clocks pause when a ticket is on hold or waiting on a customer, so your metrics reflect agent effort — not time spent waiting • Email-to-ticket intake — customers email your support address and tickets are created automatically • Four role types (end user, agent, service manager, admin) with granular permissions out of the box • Embeddable live chat widget included — no extra subscription • Business hours SLA — deadlines calculated against working hours and timezone • SLA compliance reporting, agent workload stats, and daily volume — all built in • MFA enforcement configurable per organisation • Full REST API and PHP SDK Your first agent is always free. No credit card required. Live in under five minutes.

Helpdesk MX brings email, live chat, contact forms, and social messages into one workspace for e-commerce support teams. Every message becomes a trackable ticket in a unified inbox, making it easier to support one or multiple stores without losing customer or order context. The platform is built for real support operations, not just message collection. Flexible workflows, automation, scripts, custom fields, and integrations help teams shape routing, priorities, and ticket handling around their own business logic. That makes it easier to support different stores, brands, and teams without forcing everyone into the same fixed process. This setup is especially useful for Shopify and other e-commerce platforms where support spans several stores, brands, and channels. Built-in live chat works inside the same system, not as a separate widget, and the product was shaped by real support workflows, with an emphasis on control, clarity, and predictable processes as teams scale.

Novamag is a B2B digital publishing platform that enables companies, agencies, publishers, and educational institutions to create, publish, and analyze interactive digital publications — including magazines, brochures, white papers, reports, and other interactive digital publications — without technical expertise. Built for marketing teams, communication departments, editorial teams, and content creators, Novamag combines customizable templates, multimedia elements, and integrated analytics to increase reader engagement and measure content performance across multiple publication formats. Unlike traditional document or design tools, Novamag covers the full digital publishing workflow, from content creation and layout to publishing, distribution, and performance analysis. As audiences increasingly consume content digitally and demand interactive and video-based formats, Novamag supports the transition from static print and PDF materials to future-ready, interactive digital publications. A key advantage of digital publishing with Novamag is content reusability: existing content can be republished, updated, or strategically linked with new content. This ensures publications remain visible, relevant, and valuable over time instead of being archived and forgotten. By replacing static PDFs and print materials with interactive digital content, Novamag helps reduce production costs, streamline content workflows, and support more sustainable publishing practices.

Dispatch Tickets is an API-first ticketing system built for developers and multi-brand operators. It lets teams manage customer support across multiple brands from a single dashboard — each with its own inbox, custom email domain, and ticket queue. Unlike traditional helpdesks, Dispatch Tickets uses per-ticket pricing instead of per-seat, so your entire team (engineers, PMs, founders, support staff) gets access without inflating costs. The platform integrates with Slack, Shopify, Stripe, Gmail, GitHub, and any tool via webhooks and REST API. It's purpose-built for agencies managing multiple clients, e-commerce portfolio operators, SaaS companies embedding support into their product, and franchise operators needing corporate visibility with local autonomy. Bootstrapped and founder-led.

Remote Desktop Protocol (RDP) eliminates the frustration of being tethered to a specific physical workstation. It allows you to access and control a powerful computer from any location using a basic device and an internet connection. This technology solves the critical pain point of hardware limitations; you can run resource-heavy applications like 3D rendering or high-frequency trading without owning expensive local equipment. Additionally, RDP secures your workflow by centralizing data on a remote server, preventing data loss from hardware failure or theft. It provides 24/7 uptime and administrative control, ensuring your digital environment remains accessible and productive everywhere.

High performance remote desktop to access workstations from anywhere.

Doqira je český cloudový systém pro správu úkolů, ticketů a firemních požadavků. Pomáhá firmám mít přehled o úkolech, komunikaci se zákazníky a interních procesech na jednom místě. Nabízíme jednoduché nasazení, neomezený počet uživatelů, českou podporu a možnost firemního brandingu.

GoMyid is remote desktop software for Windows and Android, with a Manager workspace for organizing remote support.

Omni24 is your hub for all things customer communication. Deliver awesome experiences to acquire, engage, and support your customers – all from one unified platform

Termiyo is a secure desktop SSH client that helps developers manage remote servers, credentials, SFTP, port forwarding, and jump hosts in one place. It also keeps remote sessions alive so users can reconnect without losing their workflow.

Gorilla Panel is a client portal and SLA help desk for B2B companies running business critical websites and online stores. Clients submit tickets through the portal, email or GP Connect (a Chrome extension for reporting issues straight from any website), track their support hour pool, response times and task progress, and keep invoices, monthly time reports, contracts and NDAs in one dashboard available 24/7. Two way ClickUp sync shows live statuses, priorities and deadlines. Help Desk packages offer 10 to 40 support hours per month with response from 4 working hours, and a separate SLA service adds uptime, SSL and 5xx monitoring, backup restore tests and P1 response from 30 minutes. Built by Gorilla Software, a Polish software house with 27 developers.

Replyful is a customer support platform for B2B companies, built in Sweden. It brings all customer conversations into one place and uses AI to answer common questions automatically, so support teams can focus on the cases that need a human.

kjello is the IT department as a service for small and midsize businesses in Germany. Through a central self-service portal, companies handle employee on- and offboarding, device and inventory management, software provisioning and access requests. Real people handle support, with AI-assisted first-level answers. kjello is operated by hagel IT-Services GmbH, a Hamburg-based IT service provider since 2004. German hosting, GDPR-compliant. From EUR 29 per workstation per month.