---
title: Doqira Reviews
meta_title: 'Doqira Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Doqira works for a business like yours.
date_modified: '2026-05-25'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Doqira Reviews
**Vendor:** Doqira.cz  
**Category:** [Help Desk Software](https://www.g2.com/categories/help-desk)
## About Doqira
Doqira je český cloudový systém pro správu úkolů, ticketů a firemních požadavků. Pomáhá firmám mít přehled o úkolech, komunikaci se zákazníky a interních procesech na jednom místě. Nabízíme jednoduché nasazení, neomezený počet uživatelů, českou podporu a možnost firemního brandingu.






- [View Doqira pricing details and edition comparison](https://www.g2.com/products/doqira/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-07+06%3A29%3A13+-0500&secure%5Bsession_id%5D=be09a1d7-a136-4da3-a7bc-1a19ecf1e973&secure%5Btoken%5D=70b5e2bde78e44c0290c92b748f96a45e77bcca7287bc7dce8ba04de77952e04&format=llm_user)

## Doqira Features
**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- SLA Management
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database
- Workflow Management
- Knowledge Base Management
- Ticket Management
- Call Center Management
- Queue Management
- Inbox Management
- Support Ticket Management
- Email Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Communication Channels**
- Customer Portal
- Email to Case
- Chat/Live Support
- Social Integration
- Voice
- Video Chat

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Third-Party Integrations
- Reporting
- Activity Dashboard
- Mobile Access

**Additional Functionality**
- Automated Routing
- Chatbot
- Reporting & Statistics
- Autoresponders
- AI Copilot
- Real-Time Monitoring
- CRM
- Gamification
- Conversation Intelligence
- Customizable Fields
- Surveys & Feedback
- Key Performance Indicators
- Collaboration Tools
- Multi-Channel Communication
- Voice Recognition
- Live Chat
- Task Automation
- IVR
- Language Detection
- Multiple Data Sources
- Predictive Analytics
- API
- Alerts/Escalation
- Data Security
- Interaction Tracking
- Prioritization
- Secure Data Storage
- Macros/Templated Responses
- Performance Metrics
- Single Sign On
- Mobile App
- Reporting/Analytics
- Access Controls/Permissions
- Email Templates
- Real-Time Notifications
- Automated Responses
- Data Import/Export
- Personalization
- Workflow Automation

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