The WDE Connector for Microsoft Unified Service Desk (USD is a solution designed to seamlessly integrate Genesys Workspace Desktop Edition (WDE with Microsoft Dynamics through USD. This integration provides contact center agents with real-time access to comprehensive customer data, enhancing their ability to deliver efficient and personalized service. By minimizing the need for extensive customization, the WDE Connector reduces integration costs and allows businesses to maintain control within t
LearnLode Contact Centre is a comprehensive knowledge management solution designed to enhance customer service operations within contact centers. By providing agents with immediate access to a robust knowledge base and decision support tools, LearnLode empowers teams to deliver accurate and efficient customer support, leading to improved satisfaction and operational efficiency. Key Features and Functionality: - Knowledge Base: Centralized repository for information, enabling agents to qu
Cloud Integrate is a Salesforce consultancy firm dedicated to assisting organizations in achieving technology-driven growth. With a strong presence in Amsterdam and a delivery center focused on technology, innovation, and customer success, Cloud Integrate specializes in understanding business processes and translating them into effective solutions on the Salesforce Platform. Since its founding in 2017, the company has completed over 44 Salesforce-verified projects and employs 17 certified expert
Wafaa.io is a digital contract platform designed to help freelancers, small businesses, and professionals create, sign, and manage secure agreements efficiently. It streamlines the entire contract lifecycle—from drafting terms to obtaining electronic signatures and tracking milestones—within a single, user-friendly interface. By consolidating these processes, Wafaa.io reduces reliance on scattered emails and documents, ensuring all agreements are organized and accessible. The platform emphasizes
Chik – The collaborative task manager for freelancers Chik is the answer to bloated, overly complicated, and sluggish project management software (looking at you Notion and Monday). It's the only task manager built specifically for freelancers and offers only what you actually need: Time tracking: Track within Chik, per-task. Clients can see the total time tracked. Only you can see the individual log history. Client dashboard: Give your clients a dedicated dashboard to submit, view, and edit
Libragen is a tool designed to enhance the accuracy of AI coding agents by providing them with up-to-date, authoritative documentation. It enables users to create private, local Retrieval-Augmented Generation (RAG) libraries that function offline, eliminating the need for API keys or cloud services. These libraries can be shared as single files, ensuring that entire teams have consistent and current information. By grounding AI tools in the latest documentation, Libragen significantly reduces in
PSG Life Sciences is a management consulting firm specializing in fractional commercialization services for the life sciences sector. They provide tailored resources and solutions in sales, marketing, and business development strategy, operations, and execution. Serving both domestic and international companies in the Biomedical, R&D, and Clinical Diagnostic markets—including academic institutions, global pharmaceutical firms, biotech companies, and government agencies—PSG Life Sciences has
GriffinForms is a WordPress form builder built for forms that do more than collect an email address. It handles multi-step forms with per-step validation, WordPress user registration workflows, file uploads, Stripe and PayPal payments, MailChimp list subscriptions, and compliance-ready submission storage — all from a single plugin with no required paid tier. The drag-and-drop builder supports pages, rows, columns, conditional logic, and live preview across desktop, tablet, and mobile. Forms can
AgileHero is all-in-one agile project management built for AI agents and the people who work with them. One workspace replaces a stack of tools: kanban board, backlog, roadmap, whiteboards, retrospectives, team health checks, metrics and a wiki. AI agents as first-class users. Connect Claude, ChatGPT, Codex or another MCP client and your agent can work across every module on its own: create and refine cards and epics, move work across the board, plan the roadmap, run retrospectives, draw on whi
OMNINGAGE Connect is a cloud-based customer engagement platform designed to seamlessly integrate with Amazon Connect, offering a modern, intuitive, and data-driven user desktop. Deployable within minutes, it supports multiple communication channels, including voice, chat, SMS, and social media interactions. Leveraging Amazon's serverless and cloud-native technologies, OMNINGAGE Connect eliminates the need for hardware resources, dynamically scaling to meet business demands, making it ideal for h
Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin
Attentive.ai's takeoff software automates your takeoffs built on aerial imagery and blueprints, helping outdoor services sales teams save time, bid more, and win more. This one-stop cloud-based takeoff automation platform revolutionizes how you measure sites, saving you valuable time and boosting your productivity. Measure all kinds of properties - be it commercial, retail chains, office campuses, or HoAs, with no restriction on the size of the property. With our takeoff software, your setup
Codyco is an AI-powered voice assistant tailored for the hospitality industry, designed to handle inbound calls, manage reservations, and enhance guest engagement. Operating 24/7, Codyco ensures that no call goes unanswered, converting missed opportunities into confirmed bookings. By integrating seamlessly with Property Management Systems (PMS) such as Opera Cloud, SIHOT, and Apaleo, it automates booking processes and payment workflows, allowing hotel staff to focus on delivering exceptional on-
Lake Corporation's Complete Contact Centre solution offers a comprehensive, scalable, and flexible platform designed to meet the diverse needs of organizations, from small teams to large enterprises. By integrating all necessary functionalities into a single platform, it eliminates the challenges associated with managing multiple point solutions, ensuring seamless operations and enhanced customer interactions. Key Features and Functionality: - Automatic Call Distribution (ACD): Efficient
School Bytes is a comprehensive, cloud-based school administration platform designed to streamline and enhance the operational efficiency of educational institutions. Tailored to meet the specific needs of schools, particularly within the New South Wales public education sector, it offers a suite of integrated modules that facilitate seamless management of various administrative tasks. By leveraging first-hand experience from the education sector, School Bytes ensures that its solutions are both
Teckinfo’s ActivDesk Help Desk Software is designed to help businesses deliver fast, consistent, and high-quality customer support in today’s experience-driven environment. As customer expectations continue to rise, organizations need a solution that ensures prompt responses, well-informed service desk agents, and faster resolution of issues. ActivDesk brings these critical service elements together on a unified, intelligent, and AI-enabled platform that empowers support teams to perform at thei
ChaseDocs is a client document-collection tool for professional firms and agencies. You send one branded, no-login link; your client uploads files and answers questions from their phone; automated reminders chase them until everything is in; and AI reads every upload to check it is the right document, for the right period, readable and complete — then names it for you. Most firms collect documents through an email thread, then a WhatsApp message, then another WhatsApp message. Files end up buri
TELAIR - Enterprise Business Communications Reimagined Who We Are TELAIR is a Canadian-owned business communications provider trusted by over 10,000 businesses nationwide, including Toyota, Ford, RE/MAX, Desjardins, and Subway. We specialize in cloud-native phone systems, AI voice agents, and SMS marketing platforms that help businesses communicate smarter, not harder. What Makes Us Different Unlike traditional telecom providers, we've built our entire infrastructure from the ground up for t
ScanBridge Pro, powered by Huzzard Data Systems, helps fitness and wellness clubs eliminate missed revenue opportunities by alerting staff to account exceptions the moment a member checks in. Built for the Fitness Industry: With over 15 years of experience in the fitness industry, Huzzard Data Systems delivers data capture solutions, including member check-in and door access control, to more than 8,000 clubs like Planet Fitness and Crunch. Drawing on that experience, ScanBridge Pro was develope
Agents can act. They don't know who. Every agentic workflow eventually hits the same wall: who needs to approve this, get notified, or pick up the work next? Hard-coding an org chart into a prompt is brittle — it breaks the moment someone's on leave, a limit changes, or the org restructures. Roster fixes that with one primitive: resolve. Ask in plain language — "Who should approve the Helios renewal?" — over MCP, CLI, or REST, and Roster matches the right participant (a business role, not a n