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EM Cloud™ is a cloud-based retail management platform built specifically for independent grocery, liquor, fuel, bakery, and fresh food operators across Australia and New Zealand. Developed entirely in-house by a team that has walked the floor of independent supermarkets, EM Cloud™ replaces traditional on-site back-office infrastructure with a browser-based system accessible from any device, anywhere. Manage pricing, inventory, promotions, and reporting across single or multiple store locations from one central login. EM Cloud™ integrates with Australia's major buying groups including Metcash, ALM, Foodland, and Spar, and connects with Xero, MYOB, and over 100 retail partners. Key features include intelligent auto-ordering that analyses sales history to generate purchase recommendations, live stocktake functionality that keeps your store operational during counting, investment buy tools, waste management with expiry date alerts, campaign management, and built-in loyalty through Ezi Rewards. Comprehensive financial, sales, stock, and KPI reporting gives head office and store managers the visibility they need to make confident decisions. With in-house development, support, and training teams based in Adelaide, GaP Solutions builds and adjusts EM Cloud™ around the real needs of independent retailers, and is always looking for new ways to help customers trade smarter.
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Convert your visitors and seasonal shoppers into your loyal customers with perfect points and rewards program for WooCommerce.
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Synced.io powers Rewards programmes across 37 countries, connecting to over 50 Affiliate networks and over 18,000 retailers.
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Building the relationship between retailers and their customers
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All-in-one Digital Customer Rewards Solution. Helps increase repeat sales and attract more new loyal customers.
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SessionM is a customer engagement platform empowering the world's most innovative brands to forge stronger and more profitable customer relationships. The platform scales for the enterprise, globally.
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Walmoo is a simple on-demand platform with tools that makes custom QR / NFC solutions development much more easier, quicker, affordable and available for everyone even without coding.
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Purepass est une carte de fidélité digitale pensée pour les commerces de proximité : restaurants, cafés, boulangeries, salons de coiffure, instituts de beauté, fleuristes, épiceries. Votre client ajoute sa carte dans Apple Wallet ou Google Wallet en scannant un QR code au comptoir. Pas d'application, pas de carte papier perdue. À chaque passage, le commerçant scanne la carte avec son téléphone : les points s'ajoutent et la carte se met à jour toute seule. Le commerçant choisit ses récompenses parmi ses propres produits, envoie un message à tous ses clients ou seulement à ceux qui ne sont plus venus depuis 30 jours, et remplit ses heures creuses avec les Happy hours. La carte peut rappeler au client qu'il passe près du commerce (Géolocalisation). Sans engagement, mise en place en quelques minutes. Service français, données hébergées en France.
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Kaizen is a seasoned consulting firm specializing in Salesforce and Odoo implementations, offering strategic CRM and ERP solutions tailored to diverse business needs. With over 20 years of experience across various industries, Kaizen excels in delivering comprehensive services that enhance sales, marketing, customer service, and field service operations. Their expertise spans multiple Salesforce solutions, including Sales Cloud, Service Cloud, Marketing Cloud for both B2B and B2C companies, Salesforce Field Service, Salesforce Communities, Salesforce Commerce Cloud, and the Salesforce platform. Additionally, Kaizen provides a proprietary loyalty tool, LoyaltyForce, designed to consolidate customer data across all stores and eCommerce platforms, enabling businesses to implement effective loyalty and recurrence strategies. Their Consulting as a Subscription (CaaS model offers flexible, continuous support through monthly subscriptions, covering consultancy, development, audits, and training, ensuring adaptability to project scopes and client needs. Key Features and Functionality: - Comprehensive Salesforce Solutions: Expertise in implementing and optimizing Sales Cloud, Service Cloud, Marketing Cloud, Field Service, Communities, Commerce Cloud, and the Salesforce platform. - LoyaltyForce Tool: A proprietary loyalty management system that integrates customer data from various channels, facilitating targeted loyalty and recurrence strategies. - Consulting as a Subscription (CaaS: Flexible, ongoing support through monthly subscriptions, encompassing consultancy, development, audits, and training, tailored to project requirements. - Industry Experience: Over two decades of experience across multiple industries, including manufacturing, retail, hospitality, and more, ensuring a deep understanding of diverse business environments. Primary Value and Solutions Provided: Kaizen addresses the complexities of CRM and ERP implementations by offering tailored, flexible solutions that align with each client's unique business processes. Their comprehensive approach ensures seamless integration of Salesforce and Odoo platforms, enhancing operational efficiency and customer engagement. The LoyaltyForce tool empowers businesses to gain a unified view of their customers, enabling the development of effective loyalty programs that drive sales and customer retention. The CaaS model provides clients with continuous, adaptable support, ensuring that their systems evolve in tandem with changing business needs. By leveraging Kaizen's extensive industry experience and specialized tools, businesses can optimize their CRM and ERP systems to achieve sustained growth and success.
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Tuava is a comprehensive Customer Relationship Management (CRM and Loyalty Management platform designed to help businesses effectively manage customer interactions and loyalty programs. By integrating CRM functionalities with loyalty program management, Tuava enables organizations to streamline customer data handling, automate marketing campaigns, and monitor customer engagement. This integrated approach allows businesses to enhance customer satisfaction, foster loyalty, and drive repeat business through personalized engagement strategies. Key Features and Functionality: - Customer Data Management: Centralizes customer information, facilitating efficient data handling and personalized communication. - Marketing Automation: Automates targeted marketing campaigns, enabling timely and relevant customer outreach. - Loyalty Program Management: Provides tools to create and manage loyalty programs, including digital or physical loyalty cards, rewards tracking, and referral incentives. - Activity Tracking: Monitors customer interactions and behaviors to inform engagement strategies and reward allocation. - Gift Card Management: Allows for the sale, tracking, and integration of gift cards into loyalty programs to enhance customer engagement. - Analytics and Reporting: Offers robust analytics and reporting tools, providing insights into customer behavior, campaign performance, and loyalty program effectiveness. Primary Value and Solutions Provided: Tuava addresses the need for businesses to build stronger connections with their customers by offering a unified platform that combines CRM and loyalty management. By streamlining customer data management and automating marketing efforts, Tuava reduces administrative burdens and enhances operational efficiency. Its comprehensive loyalty program tools help businesses incentivize repeat purchases and foster long-term customer relationships. Additionally, Tuava's analytics capabilities empower organizations to make data-driven decisions, ultimately leading to increased customer satisfaction, retention, and overall profitability.
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Tactful Engage is an advanced customer service platform designed to deliver seamless, personalised support across voice, digital, and social channels. By centralising customer interactions into a unified inbox, Tactful Engage boosts agent productivity and ensures consistent, high-quality service. With powerful AI-driven automation, routing, and self-service tools, the platform empowers businesses to modernise contact centres and enhance customer experiences. Key Features: 1. Unified Omnichannel Support: Tactful AI’s Unified Inbox centralises customer interactions across channels, including voice, social media, and web chat, into a single view. Agents manage all communications efficiently, supported by integration with existing business tools, improving both productivity and first-contact resolution. 2. Intelligent Routing & Personalised Journeys: Tactful AI’s advanced routing engine uses AI to direct inquiries to the best-suited agents, ensuring personalised, efficient responses that drive satisfaction and loyalty. Custom routing rules handle high volumes smoothly, prioritising urgent requests without compromising service quality. 3. No-Code Automation Studio: The platform’s no-code Automation Studio allows teams to build and deploy workflows effortlessly. Using a drag-and-drop builder, agents can automate repetitive tasks, enhancing operational efficiency and freeing time for complex inquiries. 4. Multilingual Self-Service: Tactful AI’s multilingual chatbots deliver 24/7 context-aware support, helping customers independently resolve common issues like bookings, refunds, and account inquiries. This AI-powered self-service enhances satisfaction and availability. 5. Real-Time Insights: Supervisors benefit from real-time insights into performance, customer sentiment, and service quality, enabling data-driven improvements to productivity and customer experience. 6. Seamless Integrations: Tactful AI integrates with CRMs, ticketing systems, and 1,000+ apps, providing a flexible, scalable solution that adapts to evolving needs and fits smoothly into existing workflows. Use Cases: • Ecommerce & Retail: Manage inquiries, track orders, and offer product recommendations through integrated voice, digital, and chatbot support. • Travel & Hospitality: Provide multilingual booking support, automate cancellations, and offer 24/7 assistance to enhance guest satisfaction. • Financial Services & Telecom: Offer secure, personalised support for account inquiries, transaction tracking, and troubleshooting. • Healthcare & Insurance: Improve patient engagement with automated scheduling, self-service portals, and digital support across channels. Why Choose Tactful AI? Tactful AI empowers businesses to deliver exceptional customer service through advanced, integrated technology. Its unified interface, no-code automation, and intelligent routing ensure that teams provide consistent, efficient support across all touchpoints. Designed for flexibility, the platform adapts as your organisation grows, making it ideal for businesses seeking to elevate their customer experience. Whether you aim to automate routine tasks, offer multilingual support, or boost agent productivity, Tactful AI is the complete solution.
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[Product Overview] Through qiibee’s technology, brands can start shaping the future of loyalty today. Choose from one of the 3 products that best compliments your solution: 1. qiibee API Businesses with a loyalty program integrate with our API to tokenize rewards and activate exchange transactions. 2. White-Label Businesses without a loyalty program, define loyalty rules and the design for their own blockchain-based loyalty web app. 3. Your API Businesses with a multi-partner program access our marketplace with their API to offer rewards. [Key Features] Exchange Marketplace - Buy & sell rewards, Manage partners Diverse Exchange Options - Cryptocurrencies, Miles, Loyalty Points, NFTs Loyalty program setup - Account creation, Tokenization of points Various integration options - qiibee API, Whitelabel App, Integration with your existing API Admin & Analytics - Add & manage team members, Analyze the performance & steer your loyalty program
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BENGAGED is a SaaS LOYALTY AND INCENTIVE PLATFORM Empowers Brands, Buying Groups, Suppliers, and Distributors to attract, reward, and retain customers via an intuitive, flexible and scalable B2B loyalty platform. LOYALTY AND INCENTIVE SOLUTIONS FOR B2B COMPANIES The Brandmovers BENGAGED platform enables your business to stand out from competitors, connect with end-customers, and incentivize long-lasting customer loyalty. Our integrated and scalable BENGAGED platform provides you with a full suite of loyalty and incentive marketing tools and services that facilitate two-way customer connections which drive LTV, relationships and repeat purchases. PRODUCT HIGHLIGHTS -Dynamic Points, Rules and Promotions Engine -Deep Segmentation -Robust Analytics Dashboards -Communications Hub -Loyalty Management Software -Receipt and Invoice Validation Technology -100,000+ Rewards for Redemption TYPES OF PROGRAMS -Channel Incentives -Sales Incentives -Loyalty Programs
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Cockato is a digital loyalty platform that enables businesses to create loyalty cards for Apple Wallet and Google Wallet without requiring customers to install a mobile app. Businesses can run points-based rewards, stamp cards, and membership programs that update in real time inside customers’ mobile wallets. Staff can scan loyalty card barcodes using the Cockato scanning app to add points or punches instantly at checkout. Cockato helps retailers, cafes, salons, gyms, clinics, and multi-location businesses improve customer retention by replacing plastic loyalty cards and traditional mobile-app loyalty programs with wallet-based loyalty experiences.
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Creating gift happiness for your Employees, Customers & Clients has never been so easy with WowThanks. We are a fully digital business gifting solution. WowThanks allows your business to celebrate, reward and motivate employees, customers, business partners. On boarding with WowThanks is so simple, your Business could be sending digital gifts to utilise across International leading brands in minutes. WowThanks has already been adopted by major brands for rewarding employees, customers and clients. The WowThanks Solution can be fully integrated into your business's Customer Loyalty, Staff Retention and Sales incentive programs. It is as easy as 1,2, 3... for your business to start sending digital gifts. - A business can choose the amount of money they wish to send instantly as WowThanks Credit to recipients via email. - Recipient receives WowThanks Credit via email, then spends it to buy Digital Gift Codes for their favourite Irish and International retailers. - Digital Gift Codes are saved in WowThanks Credit Wallet and can be used online or scanned in store to pay. As a WowThanks Business user, you can access WowThanks Data and Analytics to assess the success of your Gifting campaign. Our WowThanks team are here to help provide key insights into reward trends applicable to your business Get in touch with WowThanks team today at www.wowthanks.com
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Alvaria Verify is a Software-as-a-Service solution designed to enhance fraud prevention and detection within today's digital and mobile environments. By focusing on the customer experience, it enables businesses to engage in seamless, automated two-way communication across multiple channels, effectively mitigating risk factors while strengthening customer relationships. Key Features and Functionality: - Omnichannel Communication: Facilitates real-time, two-way interactions with customers through various channels, ensuring prompt and efficient communication. - Fraud Detection and Prevention: Monitors multiple fraud touchpoints, feeding data into risk engines and supporting intelligent, frictionless security solutions. - Integration Capabilities: Easily integrates with existing risk engines and business infrastructures, allowing for seamless deployment and operation. - User Management: Provides tools for adding new users and assigning access rights within the application, enhancing security and operational control. - Reporting and Analytics: Offers comprehensive reporting features, including real-time and baseline reports, to monitor and analyze fraud detection activities. Primary Value and Problem Solved: Alvaria Verify addresses the critical need for robust fraud detection and prevention in an increasingly digital and mobile world. By enabling businesses to engage customers through automated, omnichannel communication, it not only mitigates potential risks but also enhances customer trust and loyalty. The solution's seamless integration with existing systems ensures minimal disruption, while its comprehensive reporting capabilities provide valuable insights for continuous improvement in fraud prevention strategies.
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C3 AI CRM is an enterprise-class, AI-driven customer relationship management solution developed through a collaboration between C3.ai, Microsoft, and Adobe. This innovative platform integrates Microsoft Dynamics 365, Adobe Experience Cloud, and C3.ai's industry-specific AI models to deliver predictive business insights and enhance customer engagement across various industries. Key Features and Functionality: - AI-Driven Insights: Utilizes advanced artificial intelligence to provide accurate revenue forecasting, product demand prediction, and customer churn analysis. - Industry-Specific Workflows: Offers pre-configured workflows tailored for sectors such as financial services, healthcare, telecommunications, manufacturing, and more, enabling rapid deployment and operation. - Unified Data Integration: Combines structured and unstructured data from multiple sources into a cohesive, federated image, facilitating real-time predictive analytics. - Enhanced Customer Engagement: Supports AI-driven segmentation, marketing, and targeting to identify highly qualified prospects and deliver personalized customer experiences. Primary Value and User Solutions: C3 AI CRM addresses the limitations of traditional CRM systems by offering an AI-first, industry-specific solution that empowers organizations to anticipate customer needs and optimize operations. By integrating vast amounts of data and applying machine learning algorithms, it enables businesses to make informed decisions, improve customer satisfaction, and drive revenue growth. This comprehensive approach ensures that companies can deliver personalized, efficient, and intelligent customer experiences, thereby enhancing customer loyalty and competitive advantage.
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Tivian is a provider of intelligent experience management solutions, empowering organizations to enhance employee and customer experiences through advanced analytics and AI-driven insights. By capturing and harnessing experience data, Tivian enables businesses to make informed decisions, foster engagement, and drive organizational success. Key Features and Functionality: - Discover XI: Utilizes knowledge engineering and artificial intelligence to uncover critical data, identify trends, and provide actionable insights into employee performance and organizational dynamics. - Communicate XI: Facilitates the creation and management of personalized communication campaigns, delivering targeted content to employees to inspire change and enhance engagement. - Employee Experience Management: Offers tools to listen to employee feedback, analyze key trends, and implement actions that improve the workplace environment. - Customer Experience Management: Provides a responsive platform to understand customer needs, build trust, and elevate every step of the buyer’s journey. - Market Research Software: Delivers comprehensive solutions to collect and analyze market data, enabling informed business decisions and strategic planning. Primary Value and Solutions: Tivian addresses the critical need for organizations to adapt to rapid business changes by offering a 360-degree approach to experience management. By integrating feedback collection with actionable communication strategies, Tivian helps companies attract and retain high-performing employees, build customer loyalty, and stay competitive in dynamic markets. The platform's AI-driven insights and personalized content delivery empower businesses to create engaging environments that foster trust, alignment, and continuous improvement.