---
title: EM Cloud Reviews
meta_title: 'EM Cloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how EM Cloud works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---


# EM Cloud Reviews
**Vendor:** GaP Solutions  
**Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software)
## About EM Cloud
EM Cloud™ is a cloud-based retail management platform built specifically for independent grocery, liquor, fuel, bakery, and fresh food operators across Australia and New Zealand. Developed entirely in-house by a team that has walked the floor of independent supermarkets, EM Cloud™ replaces traditional on-site back-office infrastructure with a browser-based system accessible from any device, anywhere. Manage pricing, inventory, promotions, and reporting across single or multiple store locations from one central login. EM Cloud™ integrates with Australia's major buying groups including Metcash, ALM, Foodland, and Spar, and connects with Xero, MYOB, and over 100 retail partners. Key features include intelligent auto-ordering that analyses sales history to generate purchase recommendations, live stocktake functionality that keeps your store operational during counting, investment buy tools, waste management with expiry date alerts, campaign management, and built-in loyalty through Ezi Rewards. Comprehensive financial, sales, stock, and KPI reporting gives head office and store managers the visibility they need to make confident decisions. With in-house development, support, and training teams based in Adelaide, GaP Solutions builds and adjusts EM Cloud™ around the real needs of independent retailers, and is always looking for new ways to help customers trade smarter.






- [View EM Cloud pricing details and edition comparison](https://www.g2.com/products/em-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-23+20%3A03%3A37+-0500&secure%5Bsession_id%5D=23fd1e96-de4e-4a6d-a26a-f39429d05f8c&secure%5Btoken%5D=ed5042a1e329ee6e64e9320a044fff3b4497d49a0bee4c773bbd53bce4b078ab&format=llm_user)

## EM Cloud Features
**Payment**
- Credit Card Payments
- Loyalty Points
- Digital Wallets
- UPI Payment
- Meal Voucher Redemption
- Gift Voucher Redemption
- Cash Payment
- Installment Payment
- Generative AI
- Electronic Payments

**Checkout**
- Barcode Scanning
- Bills/ e-Receipt
- Integration
- Order Booking
- Return/Refund
- Third-Party Integrations
- Mail Order
- Third-Party Integrations

**Inventory Management**
- Inventory Control
- Low-stock Alerts
- Product Categorization
- Multilocation Inventory Tracking
- Purchase Orders

**Reporting and analytics**
- Monitor Store KPIs
- Real-time data
- Exportable Reports
- Remote Reporting
- Customizable Reports
- Customizable Reports
- Real-Time Analytics

**Customer Management**
- Customer Sales History
- Loyalty Management 
- Customer Accounts
- Workflow Management
- Gift Card Management
- Order Management
- Cash Flow Management
- Promotions Management
- Inventory Management
- Commission Management
- Returns Management
- Discount Management
- Price/Margin Management
- Lottery Management
- Receipt Management
- Employee Management
- Fuel Management
- Website Management
- Financial Management
- Franchise Operations Management
- Lead Management
- Sales Activity Management
- Task Management
- Calendar Management
- Brand Management
- Supply Chain Management
- Training Management
- Timesheet Management
- Marketing Management
- Audit Management
- Document Management
- Support Ticket Management
- Royalty Management
- Compliance Management
- eCommerce Management
- Retail Inventory Management
- Sales Order Management
- Merchandise Management
- Shipping Management
- Warehouse Management
- Stock Management

**Team Management**
- Employee Tracking
- Quick Employee Training
- Commission Tracking
- Employee Accounts and Permission
- Staff Scheduling
- Access Controls/Permissions
- Job Scheduling

**Help and support**
- 24/7 Phone Support
- Email and Chat Support
- Account History
- Webinars and Session
- Customer Forum

**Integration**
- Accounting
- E-commerce
- Multi-store
- Online Store

**Additional Functionality**
- Reporting & Statistics
- Data Import/Export
- AI Copilot
- Multi-Location
- Loyalty Program
- Billing & Invoicing
- CRM
- Electronic Signature
- Performance Metrics
- Mobile Access
- Point of Sale (POS)
- Barcode Recognition
- Payment Processing
- Order Processing
- For Field Service
- Email Marketing
- Collaboration Tools
- Automatic Re-ordering
- Onboarding
- Activity Dashboard
- Search/Filter
- Forecasting
- API
- Customer Database
- Alerts/Notifications
- Data Security
- Franchise Intranet
- Construction Tracker
- Credit Card Processing
- Customizable Templates
- Data Synchronization
- Inventory Optimization
- Sales Trend Analysis
- Inventory Replenishment
- Real-Time Monitoring
- Real-Time Updates
- Reporting/Analytics
- For Retail
- Offline Access
- Multi-Currency

## Top EM Cloud Alternatives
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews)
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews)
  - [Clover](https://www.g2.com/products/clover/reviews) - 3.8/5.0 (106 reviews)