Products

Arcserve SaaS Backup is a cloud-native, cloud-to-cloud backup solution designed to protect critical business data hosted in SaaS platforms such as Microsoft 365, Entra ID, Google Workspace, Salesforce, Zendesk, Jira, Confluence, and more. It provides secure, scalable, and automated backup for critical SaaS platforms and features immutable backups, encryption during transit and at rest, and multi-factor authentication to safeguard against data loss as well as multiple copies stored in geographica

Ordemio offers an AI support agent designed to enhance customer service for SaaS and tech companies by automating up to 70% of frontline tickets. The chatbot integrates seamlessly with popular helpdesk platforms like Intercom and Zendesk, providing human-like responses in over 95 languages. It allows businesses to optimize support efficiency, improve user onboarding, and retention, and offers analytics to monitor performance. With fast setup times and customizable features, Ordemio serves to ele

Atile.Digital is a leading Brazilian consultancy specializing in Customer Relationship Management and digital transformation. With over 17 years of experience and more than 750 projects implemented across six countries, Atile.Digital focuses on enhancing business productivity, operational efficiency, and management capabilities through robust CRM strategies and intelligent technology utilization. Key Features and Functionality: - CRM and BPM Implementation: Expertise in deploying CRM and Busi

Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin

SmartOffice for Alexa Skills is a no-code enterprise skill management platform that enables organizations to create and deploy secure Alexa Skills seamlessly. By integrating with enterprise data sources such as Salesforce, ServiceNow, and Zendesk, SmartOffice allows businesses to voice-enable their CRM and Helpdesk systems without the need for coding or custom development. This solution simplifies interactions with CRM opportunities, accounts, contacts, activities, and cases, enhancing productiv

Chatonbo is an AI chatbot platform that lets businesses deploy smart chatbots on their websites in minutes. It captures leads, answers customer questions, and provides 24/7 support — no coding required. Powered by GPT-5.2, it supports 50+ languages with automatic detection, knowledge base training (PDF, URL, FAQ), and integrates with Zapier, Slack, Zendesk, and HubSpot. Free plan available with no credit card required, with more than 4000 users.

Promte AI is a GDPR-compliant AI platform that enables organizations to build secure, on-premise AI assistants using their own data. With Promte, public institutions and private companies can create intelligent chatbots that provide instant answers to users and employees—based on internal documents, websites, and knowledge bases. The platform offers full data control, customizable workflows, and seamless integration with tools like SharePoint, Zendesk, and Chrome. Promte is trusted by municipal

Keum is an AI workforce platform for startups and SMBs. Deploy AI agents for lead generation, customer support, and front desk operations - 24/7 via web, voice, WhatsApp, and email. Capture leads, qualify prospects, book meetings, and resolve queries automatically. Three purpose-built agents - AI Sales Concierge, AI Support Concierge, and AI Receptionist - integrate with HubSpot, Salesforce, Zendesk, Google Calendar, and more. Agents learn from your website, FAQs, and support docs, improving con

Pyla simplifies IT Onboarding and Offboarding processes It centralizes and automates the allocation of employee access and permissions in one platform, allowing optimal management of employee profiles. > Faster provisioning of IT resources and accurate management of allocated access and hardware. > Offboarding : Access to the company's various tools and systems can be revoked with just a few clicks, guaranteeing optimal IT security. > Integrations : identity management (Okta, Onelogin)

Listen Network brings you audience growth results with no “random” untargeted listeners, no vanity downloads, and no fakes. Utilizing a 1-2-3 process–like we’ve done with Zendesk, Meta, AWS, Korn Ferry, and others–we connect you with your ideal listeners via high-intent ads on websites like Forbes, The New York Times, TechCrunch, Web MD, and 100+ other leading publications, mobile web, mobile apps, social and outstream video. Instead of paying an average $25 CPM on LinkedIn or an $18 CPM for ho

Bagel AI is a product intelligence platform that helps companies accelerate revenue. Our AI engine empowers product teams to continuously quantify and validate their roadmaps by easily tapping into blind spots (i.e. product feedback) from tools like Salesforce, Gong, Zendesk, Slack, and more. This ensures teams focus on building the most impactful products. In addition, we are the only solution that enables product teams to seamlessly align their go-to-market stakeholders by providing prod

ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact repor

FloatChat is an AI-powered chatbot platform designed to enhance customer engagement and streamline communication across multiple channels. It enables businesses to interact with customers in real-time through platforms like WhatsApp, Facebook Messenger, Telegram, and more, providing personalized and efficient support without the need for coding skills. Key Features and Functionality: - Omnichannel Support: Engage customers seamlessly across various messaging platforms from a single interface,

Hala AI is a Saudi-built AI customer engagement platform designed for e-commerce merchants on Salla and Zid. It automates customer service, marketing, and sales across WhatsApp, Instagram, TikTok, and web widgets — all in authentic Saudi Arabic dialect. Unlike global platforms (Intercom, Zendesk, WATI) built for English markets, Hala AI natively understands Saudi colloquial phrases like "وش عندكم" (what do you have?) and "بكم" (how much?) — critical for the Saudi/GCC market. Key capabili

Airbook is a comprehensive data analytics platform designed to streamline the process of transforming insights into actionable strategies. By integrating data from various sources, Airbook enables users to build specific customer segments, create automated workflows, define targeted actions, and measure the success of their initiatives—all within a unified environment. Key Features and Functionality: - Build Audiences: Craft precise customer segments by querying across multiple data sources, a

Isara is an independent monitoring and QA layer for AI agents. As companies hand customer support, customer success, and financial interactions over to AI, the only record of what those agents actually said and did usually lives inside the platform that sold you the AI — the same platform that grades its own performance. Isara gives you an independent view. Isara connects in minutes (no code changes) and analyzes every interaction across major customer service platforms — not a sample. It surfac

Contenda is an AI-powered tool designed to transform video and technical tutorials into written content seamlessly. By analyzing video material, it recreates accurate and engaging written versions, preserving the original tone without requiring user input. This makes it ideal for bloggers, social media influencers, and businesses aiming to enhance engagement across platforms like Twitter and LinkedIn. Key Features and Functionality: - Video Conversion: Transforms various video formats, includi

Axialys is a CCaaS (Contact Center as a Service) platform that centralizes voice communications within business management tools. Built on a high-availability cloud infrastructure, the solution specializes in deep native synchronization with CRMs such as Salesforce, Zendesk, and HubSpot, allowing for automated data logging and simplified workflow management. The platform includes a suite of AI-driven tools designed for operational efficiency: Voice Automation: Configurable IVR and AI Voicebots

Aide is an AI-powered customer service platform designed to enhance support operations through intelligent automation. By analyzing customer conversations, it provides actionable insights, automates repetitive tasks, and assists support teams in delivering efficient and consistent service. Aide seamlessly integrates with existing systems like Zendesk and Shopify, enabling businesses to improve customer satisfaction and operational efficiency. Key Features and Functionality: - Message Classific

Jetwriter AI is an intelligent writing assistant and chat platform designed to enhance productivity and professional communication for businesses. Integrated directly into your workflow via a Chrome extension and web/mobile apps, Jetwriter helps teams write faster and more effectively. Key features for business users include: - Context-Aware Replies: Generate personalized, high-quality responses in seconds within key business platforms like Gmail, LinkedIn, Outlook, Zendesk, Zoho, and Freshdes