Products

Fixate offers high-impact, flexible support operations designed to boost productivity and deepen customer relationships. Just like a great product, excellent support requires skill, insight, and a partner who understands your business.

OnScript AI: The True AI Platform. The True Partnership. Why is most QA software so painful? You're either stuck with old-school "word spotting" alerts, or you're paying a fortune in rigid, per-seat licenses that penalize you for growing. OnScript AI is built to be the exact opposite. We are a true Large Language Model (LLM) platform that delivers deep, human-level analytics, not just keyword matches. We analyze 100% of your calls to deliver automated scoring, conversational coaching (for empath

CXFirst.ai is a next-gen customer experience platform designed to simplify and enhance support operations across every channel — from voice and chat to email and social messaging. CXFirst.ai unifies all customer touchpoints into one intuitive, AI-powered interface built for speed, scale, and service excellence. Our flexible Self-Serve and AI+HI (Human Intelligence) models empower support teams to deliver personalized, consistent, and context-rich experiences — every time. The platform combines r

At Kore BPO, we empower small and mid-sized businesses with tailored outsourcing solutions that enhance productivity and fuel growth. Recognizing that each business has unique needs, our services are fully customized to align with your specific goals and operations. Our BPO Services: - Administrative Support - Customer Service - Human Resources and RPO - Sales and Marketing - Accounting and Finance - Virtual Assistants - M&A Deal Flow Why Choose Kore BPO? Exceptional Team: Our experts b

Welcome to SummitNext, where we empower visionary leaders with cost-effective global team solutions to get to their next Summit - faster. Access top talent, streamlined operations, and exceptional service standards through your remote teams in India, the Philippines, or Malaysia – tightly integrated with you, locally managed by us, enabled by a spirit of true partnership and powered by our deep experience in this area. We are a BPO company founded in 2020 by leaders with several decades of ex

MyVirtudesk helps businesses grow by providing skilled virtual assistants for real estate, healthcare, and more. We take care of your daily tasks—so you can focus on what matters. Fast, reliable, and built for modern business, we make remote work work for you.

Smart Ai receptionist 24/7 call answer services

Arya is an advanced AI engine built to optimize business operations, enhance customer experience, and drive intelligent decision-making. Inspired by Aryabhata’s precision and analytical foresight, Arya empowers organizations with actionable insights, automated workflows, and predictive intelligence to improve efficiency and performance across teams. Key Capabilities: Quality Auditor: Analyzes agent-customer interactions with structured scoring to ensure compliance, communication quality,

Sherlock Calls is a call intelligence platform for teams running voice AI in production. When a call fails, evidence is split across multiple vendors — Twilio telephony events, ElevenLabs audio and TTS behaviour, webhooks, CRM records, etc. with timestamps that rarely align. Most teams resort to manual log correlation across four or five dashboards before they can identify the root cause. The process commonly takes two to three hours. Sherlock Calls connects to a team's existing stack via OAuth

TekVision's Automated Web Chat Testing solution is designed to optimize automated chat systems, ensuring seamless digital customer interactions without the need for live agent support. By thoroughly emulating live customer interactions, this solution identifies and addresses shortcomings in chatbot programming, enhancing both customer satisfaction and organizational efficiency. Key Features and Functionality: - Comprehensive Testing: Accurately emulates live customer interactions to iden

Skyline Live Support is a trusted BPO partner for web3, fintech, crypto, e-commerce, and digital-first companies. We provide 24/7 multilingual customer support, community development, digital marketing, branding solutions, and Employer of Record (EOR) services in the Philippines. From seamless compliance and payroll management to engagement boosting and reputation protection, we empower brands to scale globally with confidence.

Audition is an AI-powered voice simulation platform built for contact centres. It runs realistic, scored phone call simulations for recruitment screening, agent training, and leadership coaching. Powered by OpenAI's Realtime API, every simulation is a live voice conversation with an AI persona that adapts in real time. Instant automated scoring across five dimensions, live coaching nudges, call recordings, and transcripts included.

BeepCall.ai positions itself as a holistic Conversational Artificial Intelligence solution specifically engineered for automating business communications. Unlike traditional text-based chatbots or archaic IVR (Interactive Voice Response) systems that force users to "press 1 for sales," BeepCall leverages advanced Large Language Models (LLMs) and ultra-low latency voice synthesis to maintain fluid, natural, and human-like conversations in real-time. Its core value proposition lies in the ability

CarDealer AI is an automotive voice AI platform built for car dealerships to automate inbound and outbound customer calls. It handles sales inquiries, service scheduling, BDC follow-ups, lead qualification, and missed call recovery using real-time conversational AI. Designed for dealership workflows, CarDealer AI integrates with CRM and DMS systems to log interactions, capture leads, book appointments, and improve showroom conversion rates. The platform helps dealerships increase appointment vol

If you're having trouble with VICIdial Solution, don't worry, we can take care of it. We provide comprehensive support and can give you complete VICIdial expert support, tips and tricks to really make your system work its best. Our process guarantees a well-matched and high-performing setup, customized for your use. Discover How To Optimize Vicidial With A Free Demo : https://demo.kingasterisk.com

Evalgent is an AI-powered voice agent evaluation platform designed to test, monitor, and improve conversational AI systems before and after deployment. Key features: - Scenario-based testing to validate end-to-end workflows - User behaviour-based stress testing (interruptions, accents, speech pace, etc.) - Evidence-based evaluations with actionable recommendations - Custom metrics to benchmark agent performance - Human-in-the-loop review for nuanced quality validation How it works? 1. Define:

We design and develop a fully customized CRM system tailored to your business workflows and customer management needs. Our Custom CRM Solution helps you organize leads, automate tasks, and streamline communication across teams. With a flexible and scalable structure, your CRM grows with your business while ensuring data security and smooth operations.

Business phone services and IVR apps all in one place. Pay by Phone with IVR Payments, Third Party Verification, Call Recording and Storage, Information Hotlines, Pay-per-Call Advice Lines, Business Voicemail, Post Call Surveys, and many other popular IVR Applications

CallHelpDesk helps you find verified customer care phone numbers for airlines, banks, e-commerce, tech, and more so you can skip long IVRs and connect with real support faster.

MyBCAT is a HIPAA-compliant medical answering service built specifically for healthcare practices. Founded by a practicing optometrist who experienced the pain of missed patient calls firsthand. Key Features: • 24/7 live answering with healthcare-trained staff • Direct EHR integration - appointments booked directly into your system • HIPAA-compliant messaging and patient intake • Specialized for optometry, dental, veterinary, and urgent care Results: • 80+ healthcare practices se