Products

AI QMS by Omind is an AI-powered call center quality management software that automates QA processes across voice and digital channels. Designed for BPOs and customer service teams, it replaces manual evaluations with real-time, AI-driven interaction scoring, sentiment analysis, and compliance monitoring. Using Natural Language Processing (NLP) and speech analytics, AI QMS evaluates up to 100% of customer interactions—analyzing tone, intent, empathy, and script adherence with precision. The pla

Arya is an advanced AI engine built to optimize business operations, enhance customer experience, and drive intelligent decision-making. Inspired by Aryabhata’s precision and analytical foresight, Arya empowers organizations with actionable insights, automated workflows, and predictive intelligence to improve efficiency and performance across teams. Key Capabilities: Quality Auditor: Analyzes agent-customer interactions with structured scoring to ensure compliance, communication quality,

OttoQA is an AI-powered call center quality assurance platform that automates the QA scoring process. It adapts to your existing QA forms and processes, providing 95% accurate AI call scoring without per-seat licensing. OttoQA analyzes calls in under one minute (even 10-15 minute calls), delivers agent coaching insights, sentiment analysis, customer KPI predictions, and detailed call summaries. It supports QA in any language including Spanish, Mandarin, and Hindi. Features include question-level

Voice agent QA for teams who can’t afford broken calls, compliance gaps, or production failures. Simulate thousands of conversations, validate legal requirements, and monitor what’s actually happening in the real world.

Automated CX Assurance Testing that enables you to focus on what matters most—your customers. Lens 5.0 is designed to deliver detailed, actionable insights into the health and performance of your contact center environment to quickly identify and resolve problem areas to achieve and maintain outstanding customer experience.

Proponisi is a Contact Center Intelligence platform that turns customer conversations into measurable outcomes. By analyzing 100% of interactions across calls, chats, and feedback channels, Proponisi uncovers key insights, automates coaching and training, and equips agents with real-time knowledge to perform at their best. The platform also helps reduce call volume, lower operating costs, and eliminate inefficiencies—driving better customer experiences and more scalable, cost-effective contact c

Audition is an AI-powered voice simulation platform built for contact centres. It runs realistic, scored phone call simulations for recruitment screening, agent training, and leadership coaching. Powered by OpenAI's Realtime API, every simulation is a live voice conversation with an AI persona that adapts in real time. Instant automated scoring across five dimensions, live coaching nudges, call recordings, and transcripts included.

Qualiteam.ai is an AI-powered platform that automatically evaluates customer conversations, giving team leads instant insights into agent performance and helps teams stay on top of what's actually happening across all customer interactions.

Jabra Engage AI is AI-powered call centre software that helps teams deliver better customer conversations, every time. It goes beyond speech-to-text by analysing the tone of both agent and customer in real time, giving instant feedback so agents can stay empathetic and in control. Automatic call summaries cut admin, freeing agents to focus on the conversation. Supervisors get a clear post-call dashboard to coach faster and more effectively — no more random sampling or guesswork. The result: happ

Barilliance helps e-commerce sites of any size to increase sales and conversion rates by providing visitors with a personalized shopping experience.

In the rapidly evolving landscape of artificial intelligence, access to high-quality data is paramount. Andrew, founder of WebCrawlerAPI, recognized a significant pain point for developers: the complexities of web crawling. Launched in January 2024 from the Netherlands, WebCrawlerAPI was designed to streamline data extraction, allowing developers to focus on building AI applications without getting bogged down in the intricacies of web crawling. WebCrawlerAPI, accessible through its website and

1099Policy was born out of an industry veteran’s experience advising temp staffing agencies and freelance management platforms on how to best meet the insurance coverage needs of both the contracting entity and independent contractors. It became clear over time that the rapid increase of independent contractors needing insurance required a scalable solution that could operate at the intersection of where 1099 talent and the contracting entity meet. Business insurance is complex and often overw

Aider is an AI-powered pair programming tool designed to integrate seamlessly into your terminal, enabling developers to initiate new projects or enhance existing codebases with the assistance of large language models (LLMs). By mapping your entire codebase, Aider facilitates efficient collaboration with LLMs, supporting over 100 programming languages, including Python, JavaScript, Rust, Ruby, Go, C++, PHP, HTML, and CSS. Its robust features, such as Git integration, linting, testing, and voice-

Auware is an AI-powered landing page builder for Shopify that generates audience-specific landing pages for each customer segment a brand targets. It is used by DTC ecommerce brands, Shopify merchants, growth marketers, performance marketing teams, and digital marketing agencies to personalize the post-click experience across paid advertising channels and improve conversion rates without manually building separate pages for each audience. Unlike traditional Shopify landing page builders — which

WiserCare helps patients and providers make smarter, more confident treatment choices. They bring clarity to healthcare decisions.

Mass Dynamics is a comprehensive software platform designed to empower proteomics and discovery scientists by transforming mass spectrometry data into actionable insights. By streamlining data processing, automating quality control, and facilitating secure data sharing, Mass Dynamics accelerates the understanding of disease mechanisms, aids in new drug discovery, and monitors protein level changes across various experiments. Key Features and Functionality: - Seamless Data Processing: Efficien

Empowering providers to establish more meaningful connections with patients throughout their pain management journey. HealthViewX’s Pain Management platform helps patients to specifically pinpoint, quantify and qualify their pain, whether it is acute, chronic, cancer, or a combination. Our Pain Management module helps providers with intuitive insights to manage multidisciplinary pain care and to improve the quality of life for people in pain. The platform empowers providers with real

Tens of thousands of researchers and clinicians across premier research institutions such as the NIH, USDA, and major universities depend on HealthRx for research portfolio management, lab safety, and occupational health.

EpiSoft is a privately owned eHealth company based in Sydney.

Fitterfly is a health-tech company dedicated to enhancing metabolic health through personalized digital therapeutics. Founded in 2016 by Dr. Arbinder Singal and Shailesh Gupta, Fitterfly offers comprehensive programs that combine technology with human coaching to manage and potentially reverse conditions like diabetes, obesity, hypertension, and heart disease. Their approach focuses on holistic wellness, addressing nutrition, fitness, stress, and sleep management to drive sustainable behavior ch