Products

Adler One's Customer Support Service is the gold standard for client satisfaction. We understand that exceptional customer support is the backbone of any successful business. With our dedicated team of support professionals, we ensure that your customers' inquiries, concerns, and issues are not just addressed promptly but transformed into opportunities for building lasting relationships. Key Features: 24/7 Support: Our round-the-clock service guarantees that your customers receive assistance w

The ideal solution for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities.

QualityDesk is a quality assurance and coaching leadership tool for any organization that wants to do continues quality assurance in their sales and/or customer services and/or wants to manage their coaching leadership process. Typically replacing spreadsheets and word documents. Works well with any HR software and most contact center software, but doesn't need them in order to work. Features: - Scorecard builder. - Dimension builder. - Coaching form builder, for example, one-to-ones, coachin

Access Contact Center by NexTalk is a comprehensive call management platform designed to facilitate direct, private, and secure communication between businesses and their deaf or hard-of-hearing customers. By integrating seamlessly with existing contact center systems, it ensures compliance with the Americans with Disabilities Act (ADA and demonstrates a commitment to inclusivity and accessibility. Key Features and Functionality: - Direct Communication: Enables real-time text-based interaction

We create and manage sales teams and support teams of fully dedicated, native-speaking, fiercely motivated people. We do it because we love it, and we do it so you don’t have to.

Challenger Mobile Communications is an independent communications specialist who offer a diverse range of telecoms solutions. We are one of the five largest independent Business-to-Business specialists in the UK.

We provide contact centre and telephony solutions that address todays business issues with an intelligent and consultative approach.

GFM ClearComms is an award-winning, industry-leading, specialist customer experience agency that has been delivering flexible, end-to-end outsourced call centre services and marketing solutions .

MTS's TEM Suite Call Accounting offers companies of all sizes and industries a flexible solution for capturing and managing those unified communication costs.

Telebroad Unified Communication Platform Telebroad offers a cutting-edge unified communication platform designed to revolutionize business communication. Our solutions combine seamless app integration with a powerful office and call center phone system, tailored for businesses of all sizes. With Telebroad, companies can enhance collaboration, improve customer service, and streamline operations. Key features include: Robust Mobile & Desktop Apps: Stay connected anywhere with advanced messagin

Bezeq provides internet and international telecommunications services.

CallPilot is a powerful and feature rich cloud based dialer platform. Designed by software experts, in regular contact with reference call centers, to deliver a flexible best of breed solution for call center management.

Cloud4com provides enterprise cloud IaaS services.

Opus Telecoms provides comprehensive business communication solutions whilst delivering technology with purpose. Its product portfolio categories include Unified Communications, IT & Applications, Voice and Connectivity.

Giganet is connecting the UK to fast, reliable and future-proof full-fibre broadband, With our focus on reliable, fast speeds, excellent customer service and honest communication, we're doing things differently. We are Giganet has been providing flexible, cost-effective broadband and phone solutions for homes and businesses since 2003. Backed by a £250million pound investment, we're levelling up the UK by building our networks and committing to connecting previously under-served areas. We are p

Aavaz is a leading provider of contact center solutions. Aavaz provides a set of products and services to fit your calling and other customer touch point needs today with upgrade paths to your needs tomorrow.

Sword is a business line on any device. It supplies telephone line and talking from anywhere in the world and on any device, using the same number. Make and receive calls on the computer, mobile or even use tablet as a phone.

Crystal Gears is a single channel desktop call recording solution that supports Analog and VoIP telephones with pure D-Channel recording and full metadata call information.

TTIs Telecom Expense Management solution, WinBill offers you a comprehensive and flexible solution to help you analyze, control and reduce your monthly IT/telecom spend across your entire enterprise. Available for any environment as installed software or hosted through the cloud, the WinBill platform creates an easily accessible, centralized database of information.

BeneCloud is a cloud communication platform software that brings business intelligence, unified communications, and mobile capabilities into the cloud.