Products

AnswerNet is a tech-enabled contact center outsourcing company, providing inbound, outbound, automated, BPO, and AI services. AnswerNet offers strategic industry insights and creative problem solving. Our data driven emotionally intelligent business process outsourcing solutions are designed to optimize business performance, streamline operations, and mitigate risks, enabling our clients to focus on revenue generation and core activities. We will customize a solution that meets your needs! Core

ITS is a leading provider of WhatsApp Business API solutions, helping businesses streamline customer communication through automated messaging, chatbots, bulk notifications, OTP authentication, and customer support. Designed for scalability and reliability, our platform enables organizations to enhance engagement, improve response times, and deliver seamless customer experiences on WhatsApp.

VoiceVox.ai is a compliance-first AI voice automation platform for regulated industries. The platform enables businesses to deploy AI voice agents that handle inbound and outbound calls, qualify customers, book appointments, capture data, follow approved compliance scripts, generate audit trails and escalate to human teams when required. Built for sectors such as financial services, automotive finance, property, energy, utilities and hospitality, VoiceVox.ai combines multi-agent orchestration,

Remote Partners AI helps service businesses recover missed calls, cover after-hours answering, dispatch notes, callbacks, tickets, CRM follow-up, and admin support. The company designs the support workflow, QA expectations, escalation rules, and AI-assisted note, routing, and QA process; Azpired's Cebu operation delivers the trained support team.

CarDealer AI is an automotive voice AI platform built for car dealerships to automate inbound and outbound customer calls. It handles sales inquiries, service scheduling, BDC follow-ups, lead qualification, and missed call recovery using real-time conversational AI. Designed for dealership workflows, CarDealer AI integrates with CRM and DMS systems to log interactions, capture leads, book appointments, and improve showroom conversion rates. The platform helps dealerships increase appointment vol

Voice agent QA for teams who can’t afford broken calls, compliance gaps, or production failures. Simulate thousands of conversations, validate legal requirements, and monitor what’s actually happening in the real world.

OptiCall Solutions is an AI-powered call center analytics platform that analyzes customer calls to improve sales performance, support quality, QA automation, and compliance.

Assistring's inbound call center service provides personalized customer support, expertly handling inquiries and issues to ensure a seamless experience, boosting satisfaction and loyalty for your business around the clock.

MyBCAT is a HIPAA-compliant medical answering service built specifically for healthcare practices. Founded by a practicing optometrist who experienced the pain of missed patient calls firsthand. Key Features: • 24/7 live answering with healthcare-trained staff • Direct EHR integration - appointments booked directly into your system • HIPAA-compliant messaging and patient intake • Specialized for optometry, dental, veterinary, and urgent care Results: • 80+ healthcare practices se

Evalyn is an AI-powered platform that delivers rapid, accurate customer experience (CX) audits and tailored training recommendations. Designed for mystery shopping firms, call centers, and customer service teams, Evalyn automates the review of calls, chats, and surveys to uncover actionable insights. With Evalyn, businesses receive structured evaluations, trend analysis, and coaching-ready feedback, skipping manual review. Whether you’re looking to scale quality assurance or train agents more e

OnScript AI: The True AI Platform. The True Partnership. Why is most QA software so painful? You're either stuck with old-school "word spotting" alerts, or you're paying a fortune in rigid, per-seat licenses that penalize you for growing. OnScript AI is built to be the exact opposite. We are a true Large Language Model (LLM) platform that delivers deep, human-level analytics, not just keyword matches. We analyze 100% of your calls to deliver automated scoring, conversational coaching (for empath

Bespoken provides automated testing and monitoring for IVR systems, chatbots, and voice assistants. Our platform helps QA and CX teams ensure that voice and chat experiences work flawlessly — across every channel, language, and user path. With Bespoken, organizations can detect bugs before customers encounter them, reduce manual testing time, and improve release cycles. Designed specifically for Contact Centers, Bespoken supports: Exploratory Testing with AI to uncover unexpected issues Auto

Swyft POS empowers U.S. businesses of all sizes with a comprehensive suite of smart payment and operational solutions. Beyond cutting-edge Point of Sale hardware and software, we streamline your entire workflow, offering integrated Accounting Services for seamless financial management and convenient ATM Services for enhanced customer experience. Whether you require robust Desktop Terminals, flexible Wireless Terminals, or specialized solutions for eCommerce and Restaurants, including innovative

Altiam CX specializes in nearshore customer experience and team extension solutions, providing businesses in Latin America and the US with expert professionals to bridge operational gaps. Their services are tailored for small to medium-sized businesses, large organizations, emerging startups, and fast-growth tech companies. By focusing on cost advantages and exceptional bilingual talent, they help clients achieve significant operational cost savings and faster launches. Altiam CX aims to be a de

Winner of Outsource Provider of the Year, Pandemic Tech Innovation of the Year, and finalist for CCW BPO of the Year and CCW Workforce Innovation of the Year, Omni Interactions is the fastest-growing BPO in the US ranking #341 on the Inc. 5000. Its winning strategy is comprised of a unique business model utilizing remote brand ambassadors and AI-powered cloud-based technology to provide on-demand, scalable, omnichannel customer experience at a 25%+ lower cost. Frost & Sullivan analyst, Micha

Most support teams only review a small sample of customer conversations. That means they miss the full picture: - where agents are giving wrong or inconsistent answers - where policies are unclear - where customers are getting stuck - and where product or ops issues keep coming up Revelir helps companies review 100% of their customer service interactions at the standard of a human QA analyst. Our AI scores every conversation against your own QA scorecard, with evidence for every judgment. You