assist365

1 review

By leveraging the power of AI/ML and NLU, our AI-powered Conversational assistant assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries at less than 30% of the actual cost with top-of-the-line scalability. What’s More? With the ability to self-learn through deep learning algorithms, assist365 offers a layer of personalization and engages with customers contextually just like humans without human intervention. Key Features: 1) Zero-waiting time with instant and relevant resolutions 2) 24X7 availability with high levels of scalability 3) Consistent and Linear UX 4) SaaS-like deployment models with flexible and outcome-based pricing options Industries we serve: - Banking - Financial Services - Insurance - FMCG - E-Commerce - Telecom Use cases: A) Customer Services - a) IVR b) FAQ's c) Surveys d) Appointments e) Claim Processing and more B) Marketing, Sales and Collections - a) Debt Collection b) Lead Qualification c) Product Recommendation and more

armour365 Voice Biometrics

0 reviews

armour365™ - Biometrics solution has been engineered to offer a highly secure, convenient, and seamless authentication medium for your customers. armour365 compares various elements and patterns from a user's voice, such as pitch, dialect, and tone. With the ability to automate ‘conventional verification processes’, armour365 can significantly bring down contact center costs and enhance customer satisfaction levels. Use Cases - > Digital Onboarding > Strong Customer Authentication > Anti-spoofing for Authentication > Two-factor Authentication > Biometric Login > Biometric Authentication for Chatbots & Virtual Assistants > Call center Authentication and Fraud Detection > Physical Access Authentication Key Benefits - 1) Prevent fraud & increase trust 2) Increase CX and boost retention 3) Online enrollment across all communication channels