Products

Fusion CX is one of the fastest-growing providers of Business Process Management & global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals across 14 countries worldwide and from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through customer

ContactCenterPRO Consulting is a full-service consulting firm specializing in customer experience and communication technologies. Providing expert guidance in technology selection, recognized best practices, and connections with vetted BPOs and outsourcers. ContactCenterPRO delivers scalable, cost-effective solutions that revolutionize customer interactions and operational efficiency.

Ready Call Center (RCC) is the pioneer of the Call Center (CC) industry in Belize. Started in 2005 with 60 employees, since then RCC has grown to over 900 employees making it the largest employer in the country. RCC specializes in providing a range of Customer Relationship Management (CRM) services to companies in the United States. We not only excel in providing Customer and Tech Support Services, Back Office Support but also Vertical Specific Services. RCC provides continuous training to its a

KingAsterisk Technology is a leading provider of contact center software solutions with over 14 years of experience. They offer a comprehensive suite of services including various types of dialers, CRM integration, voice broadcasting, and custom product development. Their target clients include businesses of all sizes across multiple industries such as telecommunications, healthcare, and education, aiming to enhance customer communication and operational efficiency. With a focus on Asterisk-base

SupportDeskLLP is a remote customer support and virtual assistance agency helping businesses deliver reliable, professional, and scalable support. We specialize in email handling, live chat support, order management, CRM updates, and back-office assistance. Our team focuses on clear communication, quick response times, and a customer-first approach to ensure every interaction builds trust and satisfaction. Whether you’re a startup or a growing business, SupportDeskLLP works as an extension of y

Go2Market is a VNO-licensed CPaaS service provider offering a wide range of communication solutions to businesses and organizations. Our offerings include IVR systems, Bulk SMS, RCS SMS, WhatsApp Business API, Cloud Call Center solutions, and omnichannel engagement tools designed to enhance customer interactions and streamline operations. With secure, scalable, and customizable communication platforms, Go2Market helps brands connect with their audiences more effectively and deliver seamless, rea

A Predictive Dialer is the backbone of modern high-performance call centers, and KingAsterisk Technology delivers a next-generation Predictive Dialer solution designed to maximize agent productivity, improve call connect rates, and drive measurable business growth. We designed our predictive dialer for BPOs and enterprise support teams who need to scale their outreach. It takes the manual work out of calling while keeping your team fast, accurate, and fully compliant with industry rules. Agents

MyBCAT is a HIPAA-compliant medical answering service built specifically for healthcare practices. Founded by a practicing optometrist who experienced the pain of missed patient calls firsthand. Key Features: • 24/7 live answering with healthcare-trained staff • Direct EHR integration - appointments booked directly into your system • HIPAA-compliant messaging and patient intake • Specialized for optometry, dental, veterinary, and urgent care Results: • 80+ healthcare practices se

BeepCall.ai positions itself as a holistic Conversational Artificial Intelligence solution specifically engineered for automating business communications. Unlike traditional text-based chatbots or archaic IVR (Interactive Voice Response) systems that force users to "press 1 for sales," BeepCall leverages advanced Large Language Models (LLMs) and ultra-low latency voice synthesis to maintain fluid, natural, and human-like conversations in real-time. Its core value proposition lies in the ability

OttoQA is an AI-powered call center quality assurance platform that automates the QA scoring process. It adapts to your existing QA forms and processes, providing 95% accurate AI call scoring without per-seat licensing. OttoQA analyzes calls in under one minute (even 10-15 minute calls), delivers agent coaching insights, sentiment analysis, customer KPI predictions, and detailed call summaries. It supports QA in any language including Spanish, Mandarin, and Hindi. Features include question-level

Audition is an AI-powered voice simulation platform built for contact centres. It runs realistic, scored phone call simulations for recruitment screening, agent training, and leadership coaching. Powered by OpenAI's Realtime API, every simulation is a live voice conversation with an AI persona that adapts in real time. Instant automated scoring across five dimensions, live coaching nudges, call recordings, and transcripts included.

Voizematic AI is a fully no-code AI voice agent platform that helps businesses automate inbound and outbound calls, qualify leads, book appointments, and handle customer interactions without any technical setup. Everything is pre-configured right after signup — including Twilio calling, analytics, and automation. Voizematic stands out with native Google Workspace integration, business-specific custom metrics for every call, and real-time insights that go beyond generic AI dialers. Companies use

BrainCX AI designs and deploys proprietary conversational AI agents for regulated industries. We build voice, chat, and avatar agents that handle real customer interactions from day one, without generic bot behavior or fragile third-party dependencies. Our implementation services cover the full deployment lifecycle: agent design, platform configuration, compliance setup, and ongoing quality assurance. Every agent runs on our proprietary TrustVoice Orchestration engine and is monitored through Si

Deploy AI callers in minutes. Give each campaign a goal — AI calls customers, sends emails, schedules meetings, leaves voicemails, and triggers webhooks. The complete AI call center for outbound, fully automated.

Debesis to polska spółka technologiczna działająca nieprzerwanie od 2012 roku. Od początku koncentrujemy się na tworzeniu i wdrażaniu rozwiązań, które realnie ułatwiają codzienną pracę zespołów obsługi klienta i sprzedaży. Jesteśmy operatorem telekomunikacyjnym oraz producentem systemów do zarządzania zgłoszeniami i komunikacją wielokanałową. W ciągu kilkunastu lat przeprowadziliśmy tysiące wdrożeń, a setki firm w Polsce i w UE na co dzień korzystają z naszych produktów oraz usług.

CallnFax is a business communications provider built by engineers who have spent nearly two decades designing voice, SMS, and fax services that actually work in production. We help companies replace legacy PBX systems, expensive carrier contracts, and clunky IVRs with clean, scalable cloud infrastructure. Our platform covers the full stack of modern business telephony: inbound and outbound call solutions, scalable SIP trunking, AI voice agents that handle real conversations instead of menu trees

MosaicVoice is an AI-powered platform designed to enhance contact center operations by providing real-time agent assistance and automated quality assurance. By integrating seamlessly with existing dialers, MosaicVoice delivers dynamic guidance during customer interactions, ensuring conversations are accurate, compliant, and empathetic. This solution accelerates agent training, simplifies complex workflows, and maintains high-quality customer experiences across various industries, including healt

Evalgent is an AI-powered voice agent evaluation platform designed to test, monitor, and improve conversational AI systems before and after deployment. Key features: - Scenario-based testing to validate end-to-end workflows - User behaviour-based stress testing (interruptions, accents, speech pace, etc.) - Evidence-based evaluations with actionable recommendations - Custom metrics to benchmark agent performance - Human-in-the-loop review for nuanced quality validation How it works? 1. Define:

Business phone services and IVR apps all in one place. Pay by Phone with IVR Payments, Third Party Verification, Call Recording and Storage, Information Hotlines, Pay-per-Call Advice Lines, Business Voicemail, Post Call Surveys, and many other popular IVR Applications

We design and develop a fully customized CRM system tailored to your business workflows and customer management needs. Our Custom CRM Solution helps you organize leads, automate tasks, and streamline communication across teams. With a flexible and scalable structure, your CRM grows with your business while ensuring data security and smooth operations.